I have installed the trial version and imported hands, but I cannot see anything in the reports. No matter what I do, there is nothing there.
I know hands have imported because I can look at opponents.
Any ideas?
I have installed the trial version and imported hands, but I cannot see anything in the reports. No matter what I do, there is nothing there.
I know hands have imported because I can look at opponents.
Any ideas?
- Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Please update to our latest beta version of HM3 from this link.
- Restart HM3 and ensure HM3 and the HM3 Server (Auto Import/HUD) are fully started.
- Launch your poker client(s).
Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed with a link to this thread and your forum name. Ensure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.