Hud is not showing numbers sometimes
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  1. #1
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    Default Hud is not showing numbers sometimes

    Hey

    Sometimes hud works fine but also often hud is not showing numbers. I attach also picture. No numbers.
    What can be the problem? I play on 888poker. Capture.PNG

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Which version number of HM3 do you have installed? If you do not yet have the new beta version 3.1.23.8213 installed yet please update from the link below as instructed.

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Please update to our latest beta version of HM3 from this link.
    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
    - Launch your poker client(s).

    If you continue to have problems:

    Did you edit any of the HUD - HUD Options - 'Filters'? Those settings can drastically change what the HUD shows at the table. Do your HUD Options - Filters appear the same as the default ones in the linked image here? If not, change them so they do.



    If that doesn't fix the issues, please reproduce the problem and attach a screenshot showing the HUD, the Cash Results By Stakes Report (or Tournaments by Buyin report if you don't play cash games) for one of the selected players with the problems, and pictures of the HUD Options Filters and attach your \HM3logs files to a support ticket as explained in this FAQ.

  3. #3
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    Still not working properly. One error message is also. I attach it.Error.PNG

  4. #4
    You're out! udbrky's Avatar
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    Did you send in the report? The screenshot of the message does not have any useful information for us.

    Please update to our latest stable version of HM3 from this link - https://www.holdemmanager.com/downlo...channel=stable

    If you continue to have problems: Please reproduce and screenshot the error then send us your log files, along with the screenshots and details of what steps preceded the error to a support ticket - https://kb.holdemmanager.com/knowled...les-to-support
    Regards udbrky (Chris)

  5. #5
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    Past times I send the report. When i start the computer then hud works fine. After few hours are all hud numbers - - - - -. I try laods of things but nothing works exept restarting the computer, then hud works again. Also I updated the HM3, not helping. I quess I have to try the last option to send you files..
    Last edited by Simava88; 06-15-2022 at 08:32 AM.

  6. #6
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by Simava88 View Post
    Past times I send the report. When i start the computer then hud works fine. After few hours are all hud numbers - - - - -. I try laods of things but nothing works exept restarting the computer, then hud works again. Also I updated the HM3, not helping. I quess I have to try the last option to send you files..
    Yes, if you are having those same issues with the latest version please reproduce the issue and send us logs, hands, and screenshots of the issue for us to review.

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