HUD display
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Thread: HUD display

  1. #1
    Join Date
    Jun 2013

    Angry HUD display

    hello. the HUD do not import and no popup on live play tables for 2 days..
    please fix it!

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008


    Please always state the site and game type.

    Please reproduce the problem and:

    a) Take a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your poker client lobby, and a browser page of this site visible in the screenshot.

    b) Click the 'Send Feedback' button from the left sidebar menu, or the 'Help' menu at the top, and send your logs and config files with a detailed description of the problem.
    - You can also attach any screenshots or other files to the Send Feedback interface as long as they don't total over 250 MB (including logs).
    - Attach a copy of the original Hand history for the table with the issue*

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.

    *All original hands that are auto-imported get moved to an archive for performance reasons. By default, your \HM3Archive is in C:\HM3Archive, but you may have put it anywhere. The archive should be organized by \Network\Month\DayOfMonth (example: C:\HM3Archive\SiteName\HM3Archive\2016\07\31). It is configured in the Tools - Settings - Import menu.
    Regards udbrky (Chris)

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