update put me on free version because my HM3 Support & Maintenance expired
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  1. #1
    Junior Member
    Join Date
    Sep 2011
    Posts
    19

    Default update put me on free version because my HM3 Support & Maintenance expired

    I havent paid a subscription for "HM3 Support & Maintenance" because I dont need it, but today I went to play (havent in a long time), clicked the HEM3 update button without thinking, and now after the update it is stuck on a free version and only shows the hud on 1 table.

    I dont want to pay for "HM3 Support & Maintenance" as I rarely play, and it works fine at the 1 site I play at, so what can I do to make this work again? Roll back to a previous version? And if so how? I cant find previous versions of HEM3.

    thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    You can roll back to the maximum allowed stable version from the HM3 - Help - My Licenses menu.

    If you continue to have problems: Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

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