Tournament Graph Results showing wrong
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  1. #1
    Junior Member
    Join Date
    May 2015
    Posts
    7

    Default Tournament Graph Results showing wrong

    Hello,

    I just installed HM3 and testing it.

    The graph is showing false results. For example i won from 2 SNGs combined 6,51$(total profit) in a row.
    But the graph is only showing, that i won 4,34$ in that time.

    Also if i take my last 2 SNGs which i lost the buy-in (2x1,50$) it shows me in the graph that i lost only 2$ instead of 3$.

    I am auto importing my tournament result and hand history.

    WHy its is not working? I would appreciate help!
    Screenshot_1.png
    Screenshot_2.png

    2nd problem (Net Winnings showing false)

    I played 1 1,50$ SNG and won 2,37$ on the 3rd place.
    It is showing that i have Net winning -0.18$ From the beginning of the tournament HM3 showed me -0.18$

    This software is full of bugs. Every day i have some problems with it.
    Screenshot_3.png
    Last edited by kiiit999; 01-04-2022 at 08:00 AM. Reason: adding another problem

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
    Posts
    32,803

    Default

    Hello,

    I'm sorry to hear you're having issues with the software.

    Please update to our latest beta version of HM3 from this link.

    You will receive a prompt to update HM3 any time there is an update available as long as you have enabled the Tools - Settings - General - [x] 'Check for Updates' and [x] 'Prompt for beta updates' options. You can check for new updates via the HM3 - Help - 'Check for updates...' option. You can also check for updates and release notes in our HM3 Releases forum or in our Release Notes FAQ.

    If you continue to have problems: Please try to create a new small/test database: File - New Database then manually import some hands via File - Import Folder - from C:\HM2Archive and/or C:\HM3Archive.

    If none of that helps: Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ with a link to this thread and your forum name. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

  3. #3
    Junior Member
    Join Date
    May 2015
    Posts
    7

    Default

    Thank you for your reply.
    I updated HM3.

    I can't find any HM3archive in C:/

    The Handhistories and tournament summaries where imported in some kind of a appdata folder. But i cant find it. When i search for %APPDATA% in the windows search there is no pokerstars or holdem file inside.

    I didn't change any settings when i installed HM3.

    Also, the graph is STILL showing false winning results after updating.

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    That means you have a different location.

    Go to Tools - Settings - Import - Archive directory to find it.

    We cannot know what changes you've made.
    Regards udbrky (Chris)

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