Notecaddy being slow in game - Page 2
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  1. #11
    Super Moderator
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    Jan 2012
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    Hello,

    So both of you using custom definitions. Thats the point in common so far.

    Please do a small test. Install the "default definitions" and recreate notes then use the HM3 Notecaddy HUD in a small spin n go. Does it update normally with those definitions and HUD? - This will rule out issues with NC install itself.

    With your definitions:

    This is the behaviour we should focus on: postflop scenario that's played for the first time by opponent in the session, it will stay blank and only update the stat after it's been played again a second time. - Its easier to notice on a new DB.

    Please open a support ticket using the "send feedback" button in HM3 and attach there one or two definitions you can notice this kind of behaviour happens. When I have your definitions I will then put them all into a HUD and use a new DB to play a couple spins and test this as well.

    Best wishes,

    jahrumble

  2. #12
    Junior Member
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    Jun 2015
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    Should we put all our customs definitions as inactive, or even delete them, during the test or we can leave them be?

  3. #13
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    Jun 2015
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    Also by "default definitions" do you mean any definition that we can find in the definition digest?

  4. #14
    Junior Member
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    Jun 2015
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    Sorry again, I only have a "hm3 notecady hud" for cash profiles. do you have a link for a tournament one?

  5. #15
    Super Moderator
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    Jan 2012
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    Hello,

    Preferably clean the definitions folder before testing. Move your definitions to a folder to keep them safe and then with a clean definitions folder, fire up HM3/NC and start the test.

    New DB, 0 hands becomes easier to notice since all players start with no stats, much easier to keep track if its working or not in the expected behaviour.

    Click the "Manage my ultimate packages" in the Notecaddy main screen. Then pick only the "default definitions"

    Try with the "Tournament - Default" HUD for tournament play. It has the NC.playeroverview and it should be easy to gauge from it if everything is working or not.
    Last edited by jahrumble; 01-12-2022 at 12:50 PM.

  6. #16
    Junior Member
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    Jun 2015
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    I did it, the program seemed to work well with the default definitions. I'm sending you some custom notes definitions right now with the hm3 feedback feature

  7. #17
    Junior Member
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    Jun 2015
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    Did you receive it? have you been able to reproduce the issue?

  8. #18
    Super Moderator
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    Jan 2012
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    Hello,

    Yes I did recieve it. Working on it

    I will let you know in your support ticket as soon as I have news.

    Best wishes

    jahrumble

  9. #19
    Junior Member
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    Jun 2015
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    I see a new build of notecaddy is out (9.9023; I had 9.9021); is this issue meant to be addressed in it?

  10. #20
    Super Moderator
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    Jan 2012
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    Hello,

    A fix was implemented for the behaviour of notes only updating after 2nd opportunity for same note happens on some definitions. This can look like NC being slow.

    I am testing it myself to make sure its fixed on my end. Please try it out and confirm if its fixed on your end as well.

    Best wishes,

    jahrumble

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