Hand win but lose in HM3
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  1. #1
    Junior Member
    Join Date
    Nov 2021
    Posts
    2

    Default Hand win but lose in HM3

    Hello, I have a problem with my holdem manager 3 (v3.1.20.7630)


    Several hands that I won are displayed losing in my tracker.
    In this hand I am told that I lost 0.20 while I won the hand 50bb deep.


    This is the history of the hand of NL2 :

    Code:
    ***** Hand History for Game 22230356705 *****
    0.01/0.02 EUR NL Texas Hold'em - Monday, November 15, 08:54:36 CET 2021
    Table Bron (Real Money)
    Seat 2 is the button
    Total number of players : 5/6
    Seat 6: Dterminer ( 2.08 EUR )
    Seat 4: Kickfish666 ( 1 EUR )
    Seat 2: adrianAK14 ( 2.13 EUR )
    Seat 3: babacooldingue ( 2.31 EUR )
    Seat 5: bashup ( 2.23 EUR )
    babacooldingue posts small blind [0.01 EUR].
    Kickfish666 posts big blind [0.02 EUR].
    ** Dealing down cards **
    Dealt to Dterminer [  As Ah ]
    bashup folds
    Your time bank will be activated in 6 secs. If you do not want it to be used, please act now.
    Dterminer raises [0.06 EUR]
    adrianAK14 folds
    babacooldingue folds
    Kickfish666 raises [0.17 EUR]
    Dterminer is all-In  [2.02 EUR]
    Kickfish666 is all-In  [0.81 EUR]
    ** Dealing Flop ** [ Js, Jc, 5h ]
    ** Dealing Turn ** [ Ac ]
    ** Dealing River ** [ 2h ]
    Kickfish666 shows [ Kh, Qh ]a pair of Jacks.
    Dterminer shows [ As, Ah ]a full house, Aces full of Jacks.
    Dterminer wins 1.88 EUR from the main pot with a full house, Aces full of Jacks.
    My earnings reports are completely distorted. How to fix this problem ? thanks in advance

  2. #2
    Junior Member
    Join Date
    Nov 2021
    Posts
    2

    Default Hand win but lose in HM3

    Sorry, edit for double post
    Last edited by Dterminer; 11-15-2021 at 04:32 PM. Reason: Post in double

  3. #3
    *** HM3! *** fozzy71's Avatar
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    Sep 1971
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    HM Support
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    31,736

    Default

    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When IMP-430 Is Resolved" in the subject line and body of the email.

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