badges still not working(hm3 v.7496)(NCv9013.0)

[lio]

please someone fix it already!!!

[lio]

please someone fix it already!!!

did this action -

delete: C:\Users\[WINDOWS_LOGIN]\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy

and it stays the same.

[jahrumble]

Hello lio,

Let me ask you a few questions so I can help. Im using the same version of both HM3 and NC and its working fine on my end.

- Did you enable Notecaddy after starting HM3? (Its easy to forget, I did the same error when testing before I answer you). APPS - Enable Notecaddy
- Try with the "default definitions" and "default HUD" Do those badges work after recreating notes for them?
- Are you using a HM3/NC coaching package definitions and HUD or a HM2 imported HUD with custom definitions?

Let me know if with these questions you can sort it out or with the answers to those I can help you get it going as it should by now.

Best wishes,

jahrumble

[lio]

Hi thanks for the help


I try - disable/enable it doesn't work
I try to - reset NC
i try - delete: C:\Users\[WINDOWS_LOGIN]\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy.
I tried to redownload.
I even reset my computer, and still... nothing.

All the packages are downloaded from the "manage my ultimate packs" in NC premium app inside HM3.

[jahrumble]

Hello,

This doesn´t make much sense. Lets try something simple.

- Uninstall all other packages and install only the "default definitions"
- Using the "default HUD" in replayer, hoover over one of the non working badges and take a screenshot with the message it says there. Post it here please.

If you need to try again: When making this step - delete: C:\Users\[WINDOWS_LOGIN]\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy. - make sure you also close the "Holdem Manager Server" in the bottom right corner of desktop before deleting/moving that folder.

Please send me that screenshot so I can try to understand what is going on on your side.

Best wishes,

jahrumble

[lio]

I did everything, nothing work...

*badges on the HUD 'cash nm3'- the badges works only on a small number of hands, and in the big data, it just crashes.

*Breakthrough' and 'notecaddy' cash.3 -the budgets are not working at all.


Thank you.defult1.pngdefult11.png

[congcutotjsc]

I have same problem !
I'll try the solution
Thanks

[jahrumble]

Hello,

This issue is fixed by now in NCv.29.9020. Please update NC and reimport the packages and recreate notes. The badges should show now.

Best wishes,

jahrumble