Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ with a link to this thread and your forum name. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
It's not a personal problem, it's the commonality of all GG hands. You can use anyone's hand history to test. No matter win or lose, HM3 only counts half of the rake. But the fact is that the winner pays rake and the loser is 0 rake.
None of our testers play at GG Poker. If you are having issues with your hands we need you to report the issue to us in a support ticket with a sample of your hands, a detailed description of the issue, screenshots and a link to this thread so we can test your hands and write up the issue for the developers if we can reproduce the issue, as instructed above.