Major bugs
Results 1 to 7 of 7

Thread: Major bugs

  1. #1
    Junior Member
    Join Date
    Nov 2020
    Posts
    3

    Default Major bugs

    Hi everyone,

    Since a couple of days I have some troubles with HM3 (3.1.18). Some times I have to try 3 or 4 times just to open it, and once it's done, I'm not able to open "Sessions" report. It's just freezing and this f... blue wheel keeps spinning. I already uninstalled reinstalled the software, changed the database name. I'm not able also to manually import hands, and to restore the database.

    Oh, and this is happening on both my computers.

    Does anyone have a solution for that ?

    Thanks!

  2. #2
    Junior Member
    Join Date
    Jan 2021
    Posts
    1

    Default

    I have the same bugs on 3.1.18
    My HUD / hud stop button freezes too.
    I have to reset HM3 using windows task manager.
    Last edited by WickedGame666; 09-09-2021 at 05:04 PM.

  3. #3
    Junior Member
    Join Date
    Nov 2020
    Posts
    3

    Default

    Is there anyone to help us here ??

  4. #4
    Junior Member
    Join Date
    Jul 2021
    Posts
    17

    Default

    yep since updating couple days ago i can't open sessions or sessions by day. only cash by stakes. so frustrating

  5. #5
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    I'm sorry to hear you're having issues with the software and I apologize for the delay in reply.

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

    Once you have sent the logs to us you can try installing an older version linked below to see if that solves the issue.

    Here is a link to the previous stable version 3.1.17.0 - https://www.holdemmanager.com/downlo...rsion=3.1.17.0

    And here are all the beta versions we released between 3.1.17.0 and 3.1.18.0:
    - https://www.holdemmanager.com/downlo...on=3.1.17.7373
    - https://www.holdemmanager.com/downlo...on=3.1.17.7380
    - https://www.holdemmanager.com/downlo...on=3.1.17.7386

  6. #6
    Junior Member
    Join Date
    Jan 2014
    Posts
    3

    Default

    Hello,

    Same, I can't do anything with this version, completely frozen no matter where I click.

  7. #7
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Quote Originally Posted by zupermaN View Post
    Hello,

    Same, I can't do anything with this version, completely frozen no matter where I click.
    Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/downlo...3&channel=beta

    If you continue to have problems: Please reproduce and screenshot the error then collect, zip and attach your \Desktop\HM3logs files, the screenshots and details of what steps preceded the error to a support ticket - https://support.holdemmanager.com/su...les-to-support
    Regards udbrky (Chris)

Similar Threads

  1. Bugs Bugs Bugs Bugs
    By shaddi in forum Bug Reports
    Replies: 4
    Last Post: 03-25-2012, 01:20 AM
  2. Replies: 1
    Last Post: 01-23-2012, 09:21 AM
  3. AKo Major Leak
    By TierTier in forum Manager General
    Replies: 3
    Last Post: 11-20-2008, 01:37 PM
  4. major problem
    By Shloogy in forum Manager General
    Replies: 5
    Last Post: 09-18-2008, 12:59 PM
  5. New bug? Having major problems
    By Upay4college in forum Manager General
    Replies: 3
    Last Post: 08-20-2008, 12:22 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •