When I attempt to launce HEM v 3.1.18.0 the launch reaches a phase called "Connect to database server..." and seems to freeze at this point.
HEM Launch.jpg
When I attempt to launce HEM v 3.1.18.0 the launch reaches a phase called "Connect to database server..." and seems to freeze at this point.
HEM Launch.jpg
Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.
Once you have sent the logs please try to install a previous version from the links below and let us know if that solves the issue.
Here is a link to the previous stable version 3.1.17.0 - https://www.holdemmanager.com/downlo...rsion=3.1.17.0
And here are all the beta versions we released between 3.1.17.0 and 3.1.18.0:
- https://www.holdemmanager.com/downlo...on=3.1.17.7373
- https://www.holdemmanager.com/downlo...on=3.1.17.7380
- https://www.holdemmanager.com/downlo...on=3.1.17.7386
Thank you for the quick reply. I have submitted a support ticket, and have installed version 1.17.7386, which currently works for me.