No HUD appearing on 888 Poker

[joelchong]

HUD which has been working fine no longer works on 888 Poker since update. Quite frustrating that HM3 is broken on 888 Poker so often...

[fozzy71]

Are you playing regular cash tables or Snap games or tournaments? What version number of HM3 do you have installed? Can you see the recent/current hands for the player in the Reports or Live Play view?

Please see our HUD Troubleshooting FAQ and if you continue to have problems please send the requested screenshots, logs and hand history files in a new support ticket as instructed at the end of the FAQ.

[joelchong]

Are you playing regular cash tables or Snap games or tournaments? What version number of HM3 do you have installed? Can you see the recent/current hands for the player in the Reports or Live Play view?

Please see our HUD Troubleshooting FAQ and if you continue to have problems please send the requested screenshots, logs and hand history files in a new support ticket as instructed at the end of the FAQ.

HoldemManager_3.1.18.0.msi
Just good old regular cash games
Yes the results appear in the Live Play view. The HUD is completely missing though.

[joelchong]

Are you playing regular cash tables or Snap games or tournaments? What version number of HM3 do you have installed? Can you see the recent/current hands for the player in the Reports or Live Play view?

Please see our HUD Troubleshooting FAQ and if you continue to have problems please send the requested screenshots, logs and hand history files in a new support ticket as instructed at the end of the FAQ.

Regular Cash 6-max
HoldemManager_3.1.18.0.msi
Yes, lastest hands appear in Live Play

[joelchong]

Hi i want to report that the HUD is working again. I didn't change anything, exact same setup, and the HUD is working this time.

[fozzy71]

Hi i want to report that the HUD is working again. I didn't change anything, exact same setup, and the HUD is working this time.

Interesting, was there possibly another 888 update in between? It sounds like it was possibly something on the 888 side they broke then fixed themselves.