Which version of HM3 do you have installed and what site are these games from? You should not have to do anything manually in general, as long as you have
the latest beta version of HM3 and your site actually writes summary files.
Please try all the steps
in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed with a link to this thread and your forum name. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.