I experience a program crash with the new version
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  1. #1
    Junior Member
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    Jul 2020
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    Default I experience a program crash with the new version

    Hi, when playing after some time when I reopen HM3, my live session and sessions always crashes HM3. I need to restart the computer..

  2. #2
    You're out! udbrky's Avatar
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    Jul 2008
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    20,866

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    Can you close it in the task manager?

    This issue has been documented in detail and provided to the developers to resolve. These changes should be available in the next gold beta release. *While we do not have an exact date for the release, you will receive a prompt to update once available as long as you have enabled the Tools - Settings - General - [x] 'Check for Updates' and [x] 'Prompt for beta updates' options. You can check for new updates via the HM3 - Help - 'Check for updates...' option. You can also check for updates in our HM3 Releases forum here - https://forums.holdemmanager.com/forumdisplay.php?f=278
    Regards udbrky (Chris)

  3. #3
    Junior Member
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    Nov 2016
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    2

    Default НЕ правильное изображение истории турни&

    Мой ХМ3 после обновления стал записывать мои турниры все в минус. Хотя даже есть попаданий в призы , а он их не видеть и все в минус показывает и не правильно отображает формат турниров!

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by vasil21 View Post
    Мой ХМ3 после обновления стал записывать мои турниры все в минус. Хотя даже есть попаданий в призы , а он их не видеть и все в минус показывает и не правильно отображает формат турниров!
    I am not sure what your post has to do with the topic of this older thread. In the future please start a new thread for new topics and you may want to post in our Russian Support forum if you want a reply in your same language.

    Which site or sites are you experiencing this issue with? STT or MTT?

    Any tournament with more than 1 table (and some single table games) will require a separate Tournament Summary/History file to be imported for HM3 to properly calculate the size, places, and prizes. Without this information it is impossible for HM3 to work out the correct results. The only sites that currently write these summary files that we support right now is Pokerstars, Full Tilt, Winamax, WPN, Pacific, Run It Once Poker and GGPoker. If your site does not write summaries, or you experience any discrepancies with the STT/SNG results, you will need to manually edit the results via the Reports - Tournament - Tournaments - right-click - edit - Tournament Editor.

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

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