Problem with my HM2 ("cannot connect to the postgreSQL")
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  1. #1
    Junior Member
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    Mar 2011
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    13

    Default Problem with my HM2 ("cannot connect to the postgreSQL")

    I was playing and the program was working perfectly. But during the session it started to give problems, showing a profit value much higher than what I was having (4x more). Then it stopped working and opened the error message "cannot connect to the postgreSQL" as shown in the attached photo. When I have problems like this, I can solve it by restarting the computer. But not this time. The strange thing is that it is opening normal. The old reports are all functional. But when I open the "active session" tab, the error appears and it closes. It's as if the problem is with the hands of the day's session.

    HM2 error.jpg

    Hope someone can help me. Thanks in advance.

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Sep 1971
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    HM Support
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    31,665

    Default

    Unfortunately HM2 support ended on Dec 31, 2020. I am happy to still try to assist you with this particular ticket but please be advised going forward that you will need to upgrade to HM3 for future technical support. You can read more about the HM2 End Of Life here.

    This is usually a firewall or windows update issue and the following guide gives a step by step guide.

  3. #3
    Junior Member
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    Mar 2011
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    Default

    I already solved it. It was a corrupt database problem. Thanks anyway

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Default

    You are very welcome. Thank you for letting us know what solved your problems.

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