Importing .xml hand history files
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  1. #1
    Junior Member
    Join Date
    Apr 2017
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    12

    Default Importing .xml hand history files

    Hi,

    I'm not able to import hand I played at another computer as .XML document. When I try to import it says updated but no hands loaded actually. Any problems with reading the XML format or what can be the cause?

    Thank you.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
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    HM Support
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    31,473

    Default

    If it is a valid complete hand history file from a supported site (i.e. IPoker) it should import fine. If you do not see any errors in the HM3 - Tools - Import History/Details menus then the hands imported and you most likely have the wrong site screen name (or alias) selected at the top of HM3 or some filters applied.

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

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