problem with the NoteCaddy pack

[lio]

hello.
the problem is with the NoteCaddy Edge Cash 3.0 PRO. (hm3)
when I press manage my ultimate packs in the NC menu the pack, not on the list...
I have a monthly subscription and my payment was approved but the pack disappears. I was also sent a mail to the NC.support with no response and it's a few days like that...
what I should do?

[NotecaddyEdge]

hello.
the problem is with the NoteCaddy Edge Cash 3.0 PRO. (hm3)
when I press manage my ultimate packs in the NC menu the pack, not on the list...
I have a monthly subscription and my payment was approved but the pack disappears. I was also sent a mail to the NC.support with no response and it's a few days like that...
what I should do?

Hi lio,

I think we took care of this for you. If the issue still persists for you, please let us know.