Stats seem to be working in the replayer, but still only "--" when I actually play
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  1. #1
    Member
    Join Date
    Jan 2019
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    Default Stats seem to be working in the replayer, but still only "--" when I actually play

    The recent update helped for displaying stats in the replayer, but still nothing at the real tables. Please fix or let us know how we can fix ourselves. Getting annoyed at paying prime dollar for this and not getting any answers or a working product.

    /B

  2. #2
    Moderator NotecaddyEdge's Avatar
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    May 2012
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    Florida, USA
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    Default

    Quote Originally Posted by Beachking View Post
    The recent update helped for displaying stats in the replayer, but still nothing at the real tables. Please fix or let us know how we can fix ourselves. Getting annoyed at paying prime dollar for this and not getting any answers or a working product.

    /B
    Hi Beachking,

    Do you mean that stats coming in are not being updated at the tables, or that no stats at all are showing?

    I tested at WPN cash games and could see NoteCaddy values on the HUD/Popups.

    Which site are you playing at, and which types of games?

    Have you tried resetting and reprocessing the notes in NoteCaddy?

  3. #3
    Member
    Join Date
    Jan 2019
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    60

    Default

    Hi,

    the stats are not showing. Only "--".

    I play stars and 888 cash nl cash games.

    Resetting and reprocessing doesn't help.

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