Unable to Import Profile
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  1. #1
    Junior Member
    Join Date
    Mar 2011
    Posts
    15

    Default Unable to Import Profile

    Hi! I was trying to Import a HM3 HUD profile into my HM3 but I get an error message saying that it's unable to import and the reason being: HM3 Hud Profile Version 1025, Expected 1024 (file: C:\Users\riand\OneDrive\Ambiente de Trabalho\Tournament - Tournament (HM2 Import) 3.hm3hud)

    Can I get any help please?

  2. #2
    Junior Member
    Join Date
    Mar 2011
    Posts
    15

    Default Unable to Import Profile

    Hi!

    I've format PC and was trying to import HUD profile into HM3 but I keep getting a error message saying: Unable to import profile.
    Reason: HM3 Hud Profile Version 1025, Expected 1024 (file: C:\Users\riand\OneDrive\Ambiente de Trabalho\Tournament - Tournament (HM2 Import) 3.hm3hud)

    Can I get a hand in here please?

  3. #3
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    31,397

    Default

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Please update to our latest beta version of HM3 from this link.
    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
    - Launch your poker client(s).

    If you continue to have problems:

    a) Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

    b) Also zip/attach that specific *.hm3hud file to the ticket you created for sending logs to us. Here is a direct link to your My Tickets page.

  4. #4
    Junior Member
    Join Date
    Mar 2011
    Posts
    15

    Default

    it's working. Thanks

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