issues importing GG/N8 hands

[validand_notinuse]

Hi,
Over the last week or so, I've been unable to import cash game hands downloaded from Pokercraft into HEM3, I keep running into an "unrecognised game type" error. MTT hands import without any issues. Any ideas for a fix?

[fozzy71]

You need to have the latest beta version of HM3 for importing GG Poker cash hands.

Please update to our latest beta version of HM3 from this link.

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.