888poker.se issues

[alexanderlukas]

So far this month holdemmanager 3 has imported 8156 hands from 888poker.se. This amount of hands seems like it could be close to how many hands I actually played. The issue however is that the results are very far off. It says -4059 but it should aproximately be +15000. I have double checked that there are no filters in play and checked different report tabs.

[udbrky]

Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/downlo...3&channel=beta

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.