hm3 hangs after installing the latest beta version
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  1. #1
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    Apr 2017
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    Default hm3 hangs after installing the latest beta version

    hello, yesterday I installed a beta version that corrects the problem with auto-import on winamax, after that my hm3 hangs after it opens and does not react to anything, yesterday in the middle of the session I installed this update, as a result, hud disappeared from On the tenth attempt to restart, he still worked and hud's worked, at the end of the session he decided to restart the program, closed it, opened it again and again nothing works, again from the tenth time it worked, what can you do about it?

  2. #2
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    Feb 2015
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    Quote Originally Posted by remade View Post
    hello, yesterday I installed a beta version that corrects the problem with auto-import on winamax, after that my hm3 hangs after it opens and does not react to anything, yesterday in the middle of the session I installed this update, as a result, hud disappeared from On the tenth attempt to restart, he still worked and hud's worked, at the end of the session he decided to restart the program, closed it, opened it again and again nothing works, again from the tenth time it worked, what can you do about it?
    Everything is normal then as my overall experience is that HM3 is just giant bug. It's just my opinion which will probably be censured given how the world works. HM2 was better in every department but was not collecting money so they come up with this.

    With comments like these and others on the other topic I won't renew the license. 48$ for a bugged program? It's just a joke. I don't have problems paying for good software at fair price which neither is the case here.

  3. #3
    You're out! udbrky's Avatar
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    Jul 2008
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    Default

    Quote Originally Posted by remade View Post
    hello, yesterday I installed a beta version that corrects the problem with auto-import on winamax, after that my hm3 hangs after it opens and does not react to anything, yesterday in the middle of the session I installed this update, as a result, hud disappeared from On the tenth attempt to restart, he still worked and hud's worked, at the end of the session he decided to restart the program, closed it, opened it again and again nothing works, again from the tenth time it worked, what can you do about it?
    I am sorry to hear that you are experiencing trouble.

    Please reproduce the problem and click the 'Send Feedback' button from the left sidebar menu (or from the 'Help' menu at the top), or choose 'Yes' if prompted to submit an error report, and send your logs and config files with a detailed step by step description of the problem that we can use to try and reproduce the problem.* You can then add any screenshots or other files by opening the support ticket on our site.**Here is a direct link to your My Tickets page - https://support.holdemmanager.com/user/mytickets/

    If you are unable to send the logs via the automated system for any reason you can collect and send the logs manually - https://support.holdemmanager.com/su...les-to-support
    Regards udbrky (Chris)

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