Net Won Shows incorrect winnings
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  1. #1
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    Default Net Won Shows incorrect winnings

    Hi,

    My Net Won column shows a completely incorrect amount of money won/lost.

    As you can see it shows extremely high amounts of money, which arent correct as you can see in my sessions.

    What is causing this? It just showed up after opening HM3.

    Regards

    Luuk

    Screenshot_1.jpg

  2. #2
    *** HM3! *** fozzy71's Avatar
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    What version number of HM3 do you have installed and what region/culture is your computer configured? We just had a report from a customer with our latest beta that has his machine in fr-FR that his Net Won in the hands grid are all showing as 0.00.

    To debug this we need you to send us your log files via the Send Feedback system and also send us a small sample of the hand history files as instructed at the end of this FAQ. Please make sure you include the screenshots and a detailed problem description when sending the hands/logs and a link to this forum thread.

  3. #3
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    My Version is. v3.1.16.7018

    I just sent a log report.

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by luukbotter View Post
    My Version is. v3.1.16.7018

    I just sent a log report.
    What is the 6 digit ticket number? Here is a direct link to your My Tickets page.

    Our QA/Testing Manager was able to narrow this down on his own without your logs after I made my previous post:

    HMT-6247: Net Won hands grid stats show x100 values with Danish (Denmark) region format

    For now you can switch your Windows Region to another such as English US or you can roll back to the previous stable HM3 from this link.

  5. #5
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    This is the ticket number

    #T634010

  6. #6
    *** HM3! *** fozzy71's Avatar
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    I replied to your ticket yesterday with a link to a new internal beta version that has a possible fix in place.

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