перестал запускаться хм3
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  1. #1
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    Default перестал запускаться хм3

    перестал запускаться хм. появляется заставка с инициализацией, затем пропадает и все, в диспетчере тоже ничего не появляется и не отображается. Repaier и Remove не помогло. попробовал запустить хад онли. Появился значок хм в трее, при наведении пишет - holdem manager server - new. никаких действий с системой и антивирусом не было, вчера все работало нормально. тупо перестал запускаться. как починить?

  2. #2
    Holdem Manager Support Sarek's Avatar
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    Подобные проблемы через форум не решаются, потому что надо изучать логи ХМ3, сформированные сразу после проявления проблемы. А это - почтой.

  3. #3
    Holdem Manager Support Sarek's Avatar
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    Как получить логи ХМ3 для отправки:
    Запустить ХМ3, ничего лишнего не делать, а только воспроизвести проблему, сделать скриншот и СРАЗУ выключить и сам ХМ3 стандартным образом, и фоновый процесс Holdem Manager Server (через системный трей рядом с часами компа).
    Затем выполнить пункт меню Пуск - все программы - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'
    Результатом окажется папка на рабочем столе с названием HM3logs - все ее содержимое заархивировать в ZIP или RAR и прислать на почту support@holdemmanager.com вместе со скрином.

  4. #4
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    Валится метод ValidateHm3DatabaseFile (очевидно, при попытке валидировать базу данных), причём проблема явно достучаться до вашего Тимсити (CI системы).
    Когда поломалось не знаю, давно не запускал.


    Code:
    2021/05/02 22:57:06.582 [HM3 Main Thread:01] [HoldemManager3:ClientViewOfServerContract:ExecuteMethodPrivate(686)] [Info] ValidateHm3DatabaseFile
    2021/05/02 22:57:06.582 [HM3 Main Thread:01] [HoldemManager3:ClientViewOfServerContract:ExecuteMethodPrivate(725)] [WARNING] methodName=ValidateHm3DatabaseFile
    2021/05/02 22:57:06.583 [HM3 Main Thread:01] [HoldemManager3:ClientViewOfServerContract:ExecuteMethodPrivate(726)] [WARNING] CommunicationObjectFaultedException: Коммуникационный объект System.ServiceModel.Channels.ServiceChannel нельзя использовать для связи, так как он находится в состоянии Faulted. (HRESULT:0x80131501)
    2021/05/02 22:57:06.587 [HM3 Main Thread:01] [HoldemManager3:ClientViewOfServerContract:ExecuteMethodPrivate(726)] [Stack trace] 
    Server stack trace: 
       в System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()
       в System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)
       в System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
       в System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
       в System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
    
    Exception rethrown at [0]: 
       в System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
       в System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
       в HoldemManager.Framework.Services.Communications.IServerContract.ExecuteMethod(String methodName, Byte[] parameters, Int32 totalParametersLength)
       в HoldemManager.Services.Communications.ClientViewOfServerContract.ExecuteMethodPrivate(String methodName, IReadOnlyCollection`1 parameters) в c:\TeamCity\buildAgent\work\fb1209bcc17fb97\Modules\HoldemManager.Services\Communications\ClientViewOfServerContract.cs:строка 693

  5. #5
    Holdem Manager Support Sarek's Avatar
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    А если попробовать переименовать активную базу данных? Тогда ХМ на старте не найдет ту, что была, и попросит указать ему другую.

  6. #6
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    Попробовал переименовать MyHM3Database в MyHM3Database.old , не помогло. Аттачмент прикрепляю.

    Сообщение всё ещё похоже, как если бы проблема была на той стороне.
    Attached Files Attached Files

  7. #7
    Holdem Manager Support Sarek's Avatar
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    Попробуй вот что:
    запустить сначала HM3server (через иконку HM3 HUD only)
    а когда он угнездится в систрее - уже сам ХМ3.

  8. #8
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    Не запускается. Новую базу не создаёт, кстати.


    HTML Code:
    2021/05/11 21:02:33.794 [Server Main Thread:01]  [ApplicationStarts] HoldemManager.Server
    2021/05/11 21:02:33.800 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(91)] [Info] new UnityContainer()
    2021/05/11 21:02:33.803 [03] [HoldemManager.Server:StartupOptions:LogStartupOptions(66)] [Info] ClientAppName=
    2021/05/11 21:02:33.804 [03] [HoldemManager.Server:StartupOptions:LogStartupOptions(67)] [Info] ConfigFileName=C:\Users\Игорь\AppData\Roaming\Max Value Software\Holdem Manager\3.0\HoldemManager.config
    2021/05/11 21:02:33.804 [03] [HoldemManager.Server:StartupOptions:LogStartupOptions(68)] [Info] DatabaseFileName=
    2021/05/11 21:02:33.805 [03] [HoldemManager.Server:StartupOptions:LogStartupOptions(69)] [Info] ShowConfigurationSettings=False
    2021/05/11 21:02:33.805 [03] [HoldemManager.Server:StartupOptions:LogStartupOptions(70)] [Info] ShowMyLicenses=False
    2021/05/11 21:02:33.805 [03] [HoldemManager.Server:StartupOptions:LogStartupOptions(71)] [Info] RunTestArgs=null
    2021/05/11 21:02:33.805 [03] [HoldemManager.Server:StartupOptions:LogStartupOptions(72)] [Info] ShutdownImmediately=False
    2021/05/11 21:02:33.805 [03] [HoldemManager.Server:StartupOptions:LogStartupOptions(73)] [Info] StartupDurationTest=False
    чуток срезал маловажное, чтоб в 20к знаков вписаться
    
    2021/05/11 21:02:33.818 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(93)] [Info] ServicesModule().Initialize
    2021/05/11 21:02:33.819 [Server Main Thread:01] [HoldemManager.Server:ServicesModule:Initialize(74)] [Info] starts
    2021/05/11 21:02:33.845 [Server Main Thread:01] [HoldemManager.Server:ServicesModule:RegisterViewsAndServices(91)] [Info] starts
    
    2021/05/11 21:02:34.089 [Server Main Thread:01] [HoldemManager.Server:ServicesModule:RegisterViewsAndServices(207)] [Info] returns
    2021/05/11 21:02:34.124 [Server Main Thread:01] [HoldemManager.Server:ServicesModule:Initialize(86)] [Info] returns
    2021/05/11 21:02:34.124 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(95)] [Info] RegisterViewsAndServices
    2021/05/11 21:02:34.337 [Server Main Thread:01] [HoldemManager.Server:ClientViewOfLicenseServer:LastResponseCode(43)] [Info] _lastResponseCode=Unknown
    2021/05/11 21:02:34.338 [03] [HoldemManager.Server:FingerPrintService:GetManagementClassInstances(304)] [Licensing] wmiClass=Win32_Processor
    2021/05/11 21:02:34.343 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=UniqueId
    2021/05/11 21:02:34.346 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(97)] [Info] ValidateInstalledFiles
    2021/05/11 21:02:34.348 [Server Main Thread:01] [HoldemManager.Server:AuthenticodeTools:WinVerifyTrust(19)] [Info] C:\Program Files (x86)\Holdem Manager 3\HoldemManager3.exe
    2021/05/11 21:02:34.365 [Server Main Thread:01] [HoldemManager.Server:AuthenticodeTools:WinVerifyTrust(43)] [Info] result=800B0101
    2021/05/11 21:02:34.366 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(357)] [Info] message=IsHmCodeTrusted failed.
    2021/05/11 21:02:34.368 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(369)] [Info] Shutting down server step 1 of 6
    2021/05/11 21:02:34.368 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(369)] [Info] Shutting down server step 2 of 6
    2021/05/11 21:02:34.370 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(56)] [Info] _host.State=null
    2021/05/11 21:02:34.370 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(60)] [Info] new ServiceHost
    2021/05/11 21:02:34.374 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(62)] [Info] _host=System.ServiceModel.ServiceHost
    2021/05/11 21:02:34.375 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(66)] [Info] serviceBehavior=System.ServiceModel.ServiceBehaviorAttribute
    2021/05/11 21:02:34.375 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(70)] [Info] bufferSize=1010000
    2021/05/11 21:02:34.375 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(81)] [Info] AddServiceEndpoint
    2021/05/11 21:02:34.375 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(84)] [Info] _host.Open()
    2021/05/11 21:02:34.375 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:OnHostStateChanged(141)] [Info] _host.State=Opening
    2021/05/11 21:02:34.382 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:OnHostStateChanged(141)] [Info] _host.State=Opened
    2021/05/11 21:02:34.383 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(86)] [Info] _host.State=Opened
    2021/05/11 21:02:34.383 [Server Main Thread:01] [HoldemManager.Server:ServerCommunicationsManager:Start(116)] [Info] return, _host.State=Opened
    2021/05/11 21:02:34.383 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(369)] [Info] Shutting down server step 3 of 6
    2021/05/11 21:02:34.383 [Server Main Thread:01] [HoldemManager.Server:App.xaml:WaitForFeedback(416)] [Info] called
    2021/05/11 21:02:34.383 [Server Main Thread:01] [HoldemManager.Server:App.xaml:WaitForFeedback(419)] [Info] returns
    2021/05/11 21:02:34.383 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(369)] [Info] Shutting down server step 4 of 6
    2021/05/11 21:02:34.384 [08] [HoldemManager.Server:ServerCommunicationsManager:Stop(154)] [Info] _host.State=Opened
    2021/05/11 21:02:34.384 [08] [HoldemManager.Server:ServerCommunicationsManager:Stop(160)] [Info] _host.State=Opened
    2021/05/11 21:02:34.384 [08] [HoldemManager.Server:ServerCommunicationsManager:OnHostStateChanged(141)] [Info] _host.State=Closing
    2021/05/11 21:02:34.384 [08] [HoldemManager.Server:ServerCommunicationsManager:OnHostStateChanged(141)] [Info] _host.State=Closed
    2021/05/11 21:02:34.384 [08] [HoldemManager.Server:ServerCommunicationsManager:Stop(165)] [Info] _host.State=Closed
    2021/05/11 21:02:34.385 [08] [HoldemManager.Server:ServerCommunicationsManager:Stop(176)] [Info] _host is null
    2021/05/11 21:02:34.385 [Server Main Thread:01] [HoldemManager.Server:MvsApiAppManager:.ctor(35)] [Info] called
    2021/05/11 21:02:34.385 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(369)] [Info] Shutting down server step 5 of 6
    2021/05/11 21:02:34.392 [Server Main Thread:01] [HoldemManager.Server:MvsApiServer:.ctor(79)] [Info] called
    2021/05/11 21:02:34.399 [Server Main Thread:01] [HoldemManager.Server:MvsApiServer:.ctor(276)] [Info] Start site info monitor
    2021/05/11 21:02:34.400 [Server Main Thread:01] [HoldemManager.Server:SiteInfoMonitor:Start(22)] [Info] get site infos
    2021/05/11 21:02:34.406 [Server Main Thread:01] [HoldemManager.Server:PokerStarsInfo:.ctor(101)] [Info] PokerStarsEU: EU overwrite detection required
    2021/05/11 21:02:34.406 [Server Main Thread:01] [HoldemManager.Server:PokerStarsInfo:.ctor(111)] [Info] PokerStarsEU: foundInLocalAppDataEu == false
    2021/05/11 21:02:34.406 [Server Main Thread:01] [HoldemManager.Server:PokerStarsInfo:.ctor(112)] [Info] PokerStarsEU is NOT installed
    2021/05/11 21:02:34.406 [Server Main Thread:01] [HoldemManager.Server:PokerStarsInfo:.ctor(101)] [Info] PokerStars: EU overwrite detection required
    2021/05/11 21:02:34.406 [Server Main Thread:01] [HoldemManager.Server:PokerStarsInfo:.ctor(111)] [Info] PokerStars: foundInLocalAppDataEu == false
    2021/05/11 21:02:34.406 [Server Main Thread:01] [HoldemManager.Server:PokerStarsInfo:.ctor(112)] [Info] PokerStars is installed at C:\Program Files (x86)\PokerStars
    2021/05/11 21:02:34.414 [Server Main Thread:01] [HoldemManager.Server:SiteInfoMonitor:Start(28)] [Info] iterate
    2021/05/11 21:02:34.415 [Server Main Thread:01] [HoldemManager.Server:SiteInfoMonitor:Start(46)] [Info] done
    2021/05/11 21:02:34.415 [Server Main Thread:01] [HoldemManager.Server:MvsApiServer:Stop(323)] [Info] API server stopped
    2021/05/11 21:02:34.415 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(369)] [Info] Shutting down server step 6 of 6
    2021/05/11 21:02:34.415 [Server Main Thread:01]  [ApplicationEnds] HoldemManager.Server
    2021/05/11 21:02:34.415 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(101)] [Info] Initializing unhandled exceptions
    2021/05/11 21:02:34.415 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(107)] [Info] IPerformanceInfo.LogInfo
    2021/05/11 21:02:34.438 [Server Main Thread:01] [HoldemManager.Server:PerformanceInfo:LogInfo(58)] [Info] [Server CPU: 23.03%, Mem: 75.04Mb] [Total CPU: 25.81%, Mem: 5630.75Mb] [GC %: 0.52%]
    2021/05/11 21:02:34.438 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(109)] [Info] Start LogInfo timer
    2021/05/11 21:02:34.438 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(113)] [Info] IMvsHandConverterService.Initialize
    2021/05/11 21:02:34.558 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(115)] [Info] IImportService.Initialize
    2021/05/11 21:02:35.381 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(296)] [Licensing] result=null
    2021/05/11 21:02:35.381 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=ProcessorId
    2021/05/11 21:02:35.387 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=BFEBFBFF000906E9
    2021/05/11 21:02:35.390 [03] [HoldemManager.Server:FingerPrintService:GetManagementClassInstances(304)] [Licensing] wmiClass=Win32_BIOS
    2021/05/11 21:02:35.405 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=Manufacturer
    2021/05/11 21:02:35.414 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=American Megatrends Inc.
    2021/05/11 21:02:35.416 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=SMBIOSBIOSVersion
    2021/05/11 21:02:35.420 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=0809
    2021/05/11 21:02:35.422 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=IdentificationCode
    2021/05/11 21:02:35.428 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(296)] [Licensing] result=null
    2021/05/11 21:02:35.428 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=SerialNumber
    2021/05/11 21:02:35.431 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=System Serial Number
    2021/05/11 21:02:35.433 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=ReleaseDate
    2021/05/11 21:02:35.435 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=20170707000000.000000+000
    2021/05/11 21:02:35.437 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=Version
    2021/05/11 21:02:35.440 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=ALASKA - 1072009
    2021/05/11 21:02:35.442 [03] [HoldemManager.Server:FingerPrintService:GetManagementClassInstances(304)] [Licensing] wmiClass=Win32_BaseBoard
    2021/05/11 21:02:35.454 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=Model
    2021/05/11 21:02:35.463 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(296)] [Licensing] result=null
    2021/05/11 21:02:35.463 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=Manufacturer
    2021/05/11 21:02:35.469 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=ASUSTeK COMPUTER INC.
    2021/05/11 21:02:35.472 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=Name
    2021/05/11 21:02:35.476 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=Основная плата
    2021/05/11 21:02:35.479 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(276)] [Licensing] wmiProperty=SerialNumber
    2021/05/11 21:02:35.481 [03] [HoldemManager.Server:FingerPrintService:GetIdentifier(287)] [Licensing] result=170809326600678
    2021/05/11 21:02:36.377 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(56)] [Info] _host.State=null
    2021/05/11 21:02:36.377 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(60)] [Info] new ServiceHost
    2021/05/11 21:02:36.392 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(62)] [Info] _host=System.ServiceModel.ServiceHost
    2021/05/11 21:02:36.392 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(66)] [Info] serviceBehavior=System.ServiceModel.ServiceBehaviorAttribute
    2021/05/11 21:02:36.392 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(70)] [Info] bufferSize=1010000
    2021/05/11 21:02:36.392 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(81)] [Info] AddServiceEndpoint
    2021/05/11 21:02:36.392 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(84)] [Info] _host.Open()
    2021/05/11 21:02:36.392 [03] [HoldemManager.Server:ServerCommunicationsManager:OnHostStateChanged(141)] [Info] _host.State=Opening
    2021/05/11 21:02:36.395 [03] [HoldemManager.Server:ServerCommunicationsManager:OnHostStateChanged(141)] [Info] _host.State=Opened
    2021/05/11 21:02:36.395 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(86)] [Info] _host.State=Opened
    2021/05/11 21:02:36.395 [03] [HoldemManager.Server:ServerCommunicationsManager:Start(116)] [Info] return, _host.State=Opened
    2021/05/11 21:02:36.983 [Server Main Thread:01] [HoldemManager.Server:ImportService:Initialize(70)] [Info] UseGraphicalHud=False
    2021/05/11 21:02:37.077 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(123)] [Info] StartupOptions.DatabaseFileName=
    2021/05/11 21:02:37.077 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(127)] [Info] base.OnStartup
    2021/05/11 21:02:37.077 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(130)] [Info] IDynamicContentService.InstallDynamicContentsAsync
    2021/05/11 21:02:37.078 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(132)] [Info] IStatService>().LoadAllStatsAsync
    2021/05/11 21:02:37.079 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(134)] [Info] ISiteInfoService.LoadSiteModelsAsync
    2021/05/11 21:02:37.083 [18] [HoldemManager.Server:SiteInfoService:LoadSiteModels(496)] [Info] Starts
    2021/05/11 21:02:37.083 [17] [HoldemManager.Server:StatService:LoadPlayerHandStats(267)] [Info] load stats from C:\Program Files (x86)\Holdem Manager 3\StatsDictionary.hmsd
    2021/05/11 21:02:37.085 [18] [HoldemManager.Server:ConfigurationService:LoadAutoImportFolders(1509)] [Info] foldersString=C:\Users\Игорь\AppData\Local\PokerStars\HandHistory\iDevOps,True,True,4,False|C:\PokerStars\HandHistory,True,True,4,True|C:\PokerStars\TournSummary,True,True,4,False
    2021/05/11 21:02:37.085 [18] [HoldemManager.Server:ConfigurationService:LoadAutoImportFolders(1517)] [Info] folder=C:\Users\Игорь\AppData\Local\PokerStars\HandHistory\iDevOps,True,True,4,False
    2021/05/11 21:02:37.086 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(136)] [Info] CurrentDatabaseFileName=C:\Users\Игорь\Documents\Holdem Manager 3\Databases\MyHM3Database.hmdb
    2021/05/11 21:02:37.086 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(137)] [Info] IDatabaseService.OpenDatabaseAsync
    2021/05/11 21:02:37.086 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(141)] [Info] EventManager.RegisterClassHandler
    2021/05/11 21:02:37.086 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(144)] [Info] Subscribing to ConfigurationVariableChangedEvent
    2021/05/11 21:02:37.086 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(156)] [Info] Subscribing to TournamentDetectionCompletedEvent
    2021/05/11 21:02:37.086 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(158)] [Info] Subscribing to PlayerTournamentsChangedEvent
    2021/05/11 21:02:37.087 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(160)] [Info] Subscribing to LicensingUpdatedEvent
    2021/05/11 21:02:37.087 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(168)] [Info] Starting HmServerMonitorShutdownThread
    2021/05/11 21:02:37.088 [Server Main Thread:01] [HoldemManager.Server:App.xaml:OnStartup(170)] [Info] Returns
    2021/05/11 21:02:37.088 [20] [HoldemManager.Server:App.xaml:HmServerMonitorShutdownThread(218)] [Info] HM.Server - waiting for shutdown thread started
    2021/05/11 21:02:37.089 [08] [HoldemManager.Server:DatabaseService:OpenDatabaseAsync(126)] [Info] name=C:\Users\Игорь\Documents\Holdem Manager 3\Databases\MyHM3Database.hmdb
    2021/05/11 21:02:37.089 [08] [HoldemManager.Server:DatabaseService:OpenDatabaseAsync(127)] [Info] create=False
    2021/05/11 21:02:37.090 [18] [HoldemManager.Server:ConfigurationService:LoadAutoImportFolders(1517)] [Info] folder=C:\PokerStars\HandHistory,True,True,4,True
    2021/05/11 21:02:37.090 [18] [HoldemManager.Server:ConfigurationService:LoadAutoImportFolders(1517)] [Info] folder=C:\PokerStars\TournSummary,True,True,4,False
    2021/05/11 21:02:37.114 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFoldersPerSite(181)] [Info] {"network":"Cake","skins":[]}
    2021/05/11 21:02:37.183 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFolders(216)] [Info] Got 0 CakePoker folders
    2021/05/11 21:02:37.191 [17] [HoldemManager.Server:StatsDbContext:Load(105)] [Info] before ReadAllBytes
    2021/05/11 21:02:37.194 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFoldersPerSite(181)] [Info] {"network":"iPoker","skins":[]}
    2021/05/11 21:02:37.194 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFolders(216)] [Info] Got 0 IPoker folders
    2021/05/11 21:02:37.194 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFoldersPerSite(181)] [Info] {"network":"Boss Media","skins":[]}
    2021/05/11 21:02:37.194 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFolders(216)] [Info] Got 0 BossNetwork folders
    2021/05/11 21:02:37.197 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFoldersPerSite(181)] [Info] {"network":"Merge","skins":[]}
    2021/05/11 21:02:37.197 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFolders(216)] [Info] Got 0 Merge folders
    2021/05/11 21:02:37.198 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFoldersPerSite(181)] [Info] {"network":"OnGame","skins":[]}
    2021/05/11 21:02:37.198 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFolders(216)] [Info] Got 0 Ongame folders
    2021/05/11 21:02:37.200 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFoldersPerSite(181)] [Info] {"network":"Pacific Poker","skins":[]}
    2021/05/11 21:02:37.201 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFolders(216)] [Info] Got 0 Pacific folders
    2021/05/11 21:02:37.201 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(395)] [Info] Before Shutdown
    2021/05/11 21:02:37.205 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFoldersPerSite(181)] [Info] {"network":"PartyGaming","skins":[]}
    2021/05/11 21:02:37.205 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFolders(216)] [Info] Got 0 PartyPoker folders
    2021/05/11 21:02:37.205 [Server Main Thread:01] [HoldemManager.Server:App.xaml:HmShutdown(399)] [Info] After Shutdown
    2021/05/11 21:02:37.210 [18] [HoldemManager.Server:FolderDetectionService:GetMvsDetectedFoldersPerSite(181)] [Info] {"network":"PokerStars","skins":[{"name":"PokerStars","paths":["C:\\PokerStars\\HandHistory","C:\\PokerStars\\TournSummary"]}]}

  9. #9
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Eridani 40
    Posts
    22,150

    Default

    Вот это вот наталкивает на лицензионные проблемы:
    message=IsHmCodeTrusted failed.

    Дай полный ZIP с логами на почту support@holdemmanager.com, это так делается:
    воспроизвести проблему, сделать скриншот и СРАЗУ выключить и сам ХМ3 стандартным образом, и фоновый процесс Holdem Manager Server (через системный трей рядом с часами компа).
    Затем выполнить пункт меню Пуск - все программы - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'
    Результатом окажется папка на рабочем столе с названием HM3logs - все ее содержимое заархивировать в ZIP или RAR и прислать

  10. #10
    Junior Member
    Join Date
    May 2021
    Posts
    6

    Default

    Quote Originally Posted by Sarek View Post
    Вот это вот наталкивает на лицензионные проблемы:
    message=IsHmCodeTrusted failed.

    Дай полный ZIP с логами на почту support@holdemmanager.com, это так делается:
    воспроизвести проблему, сделать скриншот и СРАЗУ выключить и сам ХМ3 стандартным образом, и фоновый процесс Holdem Manager Server (через системный трей рядом с часами компа).
    Затем выполнить пункт меню Пуск - все программы - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'
    Результатом окажется папка на рабочем столе с названием HM3logs - все ее содержимое заархивировать в ZIP или RAR и прислать

    У меня Win10 и последовательность действий должна быть какая-то другая, видимо. (e.g. никакого "все программы" и "Copy HM3 Log Files to Desktop" у меня нет. Скриншотов с ошибками тоже никаких нет).
    По лицензии, может и лицензия. Должна быть пожизненная без апдейтов, вроде. По письмам вижу, что 25.10.2019 купил за 100 баксов со скидкой в 100 баксов (как элемент того, что покупал hm2 в уже достаточно поздний период), и всё работало хорошо.
    А сейчас не работает совсем. Всё, как у топикстартера - "появляется заставка с инициализацией, затем пропадает и все".

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