No Hud at 888poker SNAP tables
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  1. #1
    Member
    Join Date
    Jul 2016
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    32

    Default No Hud at 888poker SNAP tables

    There is no HUD at 888poker SNAP tables
    HM3 catches all the hands, and I can see hand history in real time, but there is no hud.
    At regular tables HUD works properly

    Please help.
    Thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Sep 1971
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    HM Support
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    Which specific 888Poker.xx skin are you playing at? Are you playing cash or SNG or MTT?

    Are you using the HM3 - HUD - Standard HUD or Graphical HUD? If you toggle on the other type does the HUD then work?

    If you continue to have problems:

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
    - Launch your poker client(s).

    Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.

  3. #3
    Member
    Join Date
    Jul 2016
    Posts
    32

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    Quote Originally Posted by fozzy71 View Post
    Which specific 888Poker.xx skin are you playing at? Are you playing cash or SNG or MTT?

    Are you using the HM3 - HUD - Standard HUD or Graphical HUD? If you toggle on the other type does the HUD then work?

    If you continue to have problems:

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
    - Launch your poker client(s).

    Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.
    - playing cash
    - graphical HUD works properly both on regular and SNAP tables:
    https://gyazo.com/ce643697d81cbed7682d3cdeca9d6c74
    - text HUD works only on regular tables:
    https://gyazo.com/2f2c8c66fb14ab3ee4c2706a2617765c

  4. #4
    Member
    Join Date
    Jul 2016
    Posts
    32

    Default

    Quote Originally Posted by fozzy71 View Post
    Which specific 888Poker.xx skin are you playing at? Are you playing cash or SNG or MTT?

    Are you using the HM3 - HUD - Standard HUD or Graphical HUD? If you toggle on the other type does the HUD then work?

    If you continue to have problems:

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
    - Launch your poker client(s).

    Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.
    - playing cash
    - graphical HUD works properly both on regular and SNAP tables:
    https://gyazo.com/ce643697d81cbed7682d3cdeca9d6c74
    - text HUD works only on regular tables:
    https://gyazo.com/2f2c8c66fb14ab3ee4c2706a2617765c

  5. #5
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,719

    Default

    Please follow that FAQ and create a ticket (not a post) and send the files and screenshots, along with a link to this thread.
    Regards udbrky (Chris)

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