Spin and Go tournament results
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  1. #1
    Junior Member
    Join Date
    Aug 2011

    Post Spin and Go tournament results

    Hi, for some reason my results for Spins are coming in weird.

    I won these two but the position and winnings are zero


    this is the same for a lot of the games I have played over the past 2 days, but some have the correct info and others don't.

    I just updated the version to the other day.

    Any ideas, making me sad looking at my graph and not seeing my winnings

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008


    Please always tell us the site.

    Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ - https://support.holdemmanager.com/su...F#hm3-email-hh

    Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

    When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like https://www.filedropper.com/ and copy/paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Aug 2011


    Thanks, I have submitted a ticket.

    Sorry if I went the wrong way

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