NC.PlayerOverview pokerstars
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  1. #1
    Junior Member
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    Jul 2009
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    Default NC.PlayerOverview pokerstars

    Hi,

    Is it normal that the NC.PlayerOverview is only available in the replayer but not in the live hud while playing (zoom cashgames on pokerstars)?
    Is it restricted by pokerstars or is it something on my part?

    Thank you

  2. #2
    Moderator NotecaddyEdge's Avatar
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    Default

    Quote Originally Posted by warducky View Post
    Hi,

    Is it normal that the NC.PlayerOverview is only available in the replayer but not in the live hud while playing (zoom cashgames on pokerstars)?
    Is it restricted by pokerstars or is it something on my part?

    Thank you
    Hi warducky,

    That's not normal. The NC.PlayerOverview should be eligible to appear at zoom cashgames on PokerStars.

    If you don't mind, could you please create a support ticket here? https://support.holdemmanager.com/support/ticket/79

    In the ticket, please link to this thread.

    Please add log files to the ticket:
    - Log files -
    Here's how you can do that:
    1. Close HM3 and the HM3 server from the taskbar, and then restart HM3.
    1. Reproduce what you were doing when the issue occurred. When the issue occurs proceed with the next step.
    2. Navigate to C:\Program Files (x86)\Holdem Manager 3\HM3_Utilities.
    3. Click on 'HM3CopyLogFiles.bat', choose Yes to create the log files if asked.
    4. On your desktop you should see a folder named 'HM3logs'. Please .zip it using 7-zip or another similar program, and send it over.
    5. If the file is too big to send, please upload it to to a cloud service like OneDrive, Dropbox, or WeTransfer.com, and share a link.

    Please also add a screenshot of the PlayerOverview showing in the replayer and a screenshot of the HUD at a live table.

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