HM3 wants to keep installing
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  1. #1
    Junior Member
    Join Date
    Mar 2021

    Default HM3 wants to keep installing


    I built a new PC and installed HM3 last night, however I am running into an issue. When I close it out and try to re-open it, it's prompting me to go through the setup wizard. It acts like it's never been installed. I did try running it as an admin, and that doesn't work.

    I was successful in restoring the database that I backed up on my old PC and was able to get everything working fine. Turn the PC off and on, and now it's back to square zero.

    Any assistance would be appreciated.

    Last edited by trixter237; 03-30-2021 at 11:25 AM. Reason: clarity

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    Updating to our latest beta should resolve this issue. You will receive a prompt to update HM3 any time there is an update available as long as you have enabled the Tools - Settings - General - [x] 'Check for Updates' and [x] 'Prompt for beta updates' options. You can check for new updates via the HM3 - Help - 'Check for updates...' option. You can also check for updates and release notes in our HM3 Releases forum or in our Release Notes FAQ.

    Resolved an issue where startup wizard would show on restart after restoring database backup

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Please update to our latest beta version of HM3 from this link.
    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
    - Launch your poker client(s).

    If you continue to have problems choose the 'Advanced' option in the setup wizard then choose the option to open an existing database and select your database and it should end the Startup Wizard at each restart.

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