No stats in popup
Results 1 to 8 of 8
  1. #1
    Member
    Join Date
    Jul 2018
    Posts
    39

    Default No stats in popup

    Hello!

    Yesterday I had problem with decimals but I found the solution in the forum. Today I can only see NC stats in main hud but not in any of my popups ( I have tried them all and various Huds) Not when I play or in replay. Some of the NC stats in Main are the same as some in popup but can only see them in Main , strange.

    See pictures
    MainHud.PNG

    Popup.PNG

    The only stats I can see in popup are the HM3 stats , but no NC.

    HM3 v3.1.15.6852 NC v 2.9.91.0

    I have also rollback 3 various HM3 versions but it didnt help.

    I have also try resetting NoteCaddy settings in C:\Users\YOURUSERNAME\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy.
    And I re-import the Hud but no success.

    Regards pyton
    Last edited by pyton; 03-25-2021 at 03:24 PM.

  2. #2
    Moderator NotecaddyEdge's Avatar
    Join Date
    May 2012
    Location
    Florida, USA
    Posts
    1,466

    Default

    Quote Originally Posted by pyton View Post
    Hello!

    Yesterday I had problem with decimals but I found the solution in the forum. Today I can only see NC stats in main hud but not in any of my popups ( I have tried them all and various Huds) Not when I play or in replay. Some of the NC stats in Main are the same as some in popup but can only see them in Main , strange.

    See pictures
    MainHud.PNG

    Popup.PNG

    The only stats I can see in popup are the HM3 stats , but no NC.

    HM3 v3.1.15.6852 NC v 2.9.91.0

    I have also rollback 3 various HM3 versions but it didnt help.

    I have also try resetting NoteCaddy settings in C:\Users\YOURUSERNAME\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy.
    And I re-import the Hud but no success.

    Regards pyton
    Hi pyton,

    Thank you for the detailed report. This also happened to me when I checked. I got the popup stats to start working though after I reinstalled the package via 'Manage my Ultimate packs' in NoteCaddy. Please try that, and let me know if the issue persists for you.

  3. #3
    Member
    Join Date
    Jul 2018
    Posts
    39

    Default

    yes , it worked after I done it 3 times. When i restart PC, I had to do it again and could play about 30 minutes then I got a error and the popups stop working.
    Last edited by pyton; 03-26-2021 at 10:01 AM.

  4. #4
    HM Q.A & Testing Manager random's Avatar
    Join Date
    Apr 2009
    Posts
    490

    Default

    Hello pyton,

    We just released NC update that should address the issue. Please restart HM3 and NC should automatically update to version 2.9.92.0.

    Let us know if that resolved your issues.

  5. #5
    Member
    Join Date
    Jul 2018
    Posts
    39

    Default

    Ok , I will do that , Thanx!

  6. #6
    Member
    Join Date
    Jul 2018
    Posts
    39

    Default

    Well, it solved the problem with the popups. New problem is that it crashes every session after about 30 minutes, and that problem was not before update

  7. #7
    HM Q.A & Testing Manager random's Avatar
    Join Date
    Apr 2009
    Posts
    490

    Default

    Hi pyton,

    Did you send the report for the crash you have seen ? Can you please submit a ticket through our support (you can use Send Feedback button in HM3) and mention this thread / crash you are experiencing so I can look it up.

    Thank you!

  8. #8
    Member
    Join Date
    Jul 2018
    Posts
    39

    Default

    Yes I did with the error message thats popsup when it happened, but without a comment. Next time I´ll add a comment and this link. Thanx

Similar Threads

  1. Replies: 4
    Last Post: 07-24-2013, 06:22 PM
  2. POPUP-Designer ,wie selbst erstellte POPup löschen??
    By Merger98 in forum German Forum
    Replies: 1
    Last Post: 03-12-2012, 09:20 AM
  3. Delete a PopUp HUD PopUp?
    By voxdan in forum Manager General
    Replies: 2
    Last Post: 04-05-2010, 01:11 PM
  4. Popup designer and default main popup
    By bigvb in forum Manager General
    Replies: 3
    Last Post: 12-10-2009, 07:36 AM
  5. Popup doesn't "popup" at all @ Ongame
    By Rillumarei in forum Manager General
    Replies: 10
    Last Post: 10-14-2008, 03:46 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •