An Error has occurrred while hooking ddl
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  1. #1
    Junior Member
    Join Date
    Jul 2011
    Posts
    14

    Default An Error has occurrred while hooking ddl

    Hi Guys,

    the the above title ... it happens from one day to the other.

    i just deinstall HM3 and install it new.

    Still same problem

    What can i do ?

    Error Log:

    Parametername: buffer (HRESULT:0x80004003)
    2021/03/01 19:58:06.834 [HM3 Main Thread:01] [HoldemManager3:UnhandledExceptionHandler:OnAppDisp atcherUnhandledException(49)] [Stack trace] bei System.IO.MemoryStream..ctor(Byte[] buffer, Boolean writable)
    bei HoldemManager.Services.Communications.ClientViewOf ServerContract.ValidateHm3DatabaseFile(String databaseName, Boolean create, Boolean migrationAllowed) in C:\TeamCity\buildAgent\work\46e47c2b1ba90603\Modul es\HoldemManager.Services\Communications\ClientVie wOfServerContract.cs:Zeile 1144.
    bei HoldemManager3.App.ValidateHm3DatabaseFile() in C:\TeamCity\buildAgent\work\46e47c2b1ba90603\Appli cations\HoldemManager3\App.xaml.cs:Zeile 610.
    bei HoldemManager3.App.<DoPostStartupTasks>d__4.MoveNe xt() in C:\TeamCity\buildAgent\work\46e47c2b1ba90603\Appli cations\HoldemManager3\App.xaml.cs:Zeile 177.
    --- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
    bei System.Runtime.ExceptionServices.ExceptionDispatch Info.Throw()
    bei System.Runtime.CompilerServices.TaskAwaiter.Handle NonSuccessAndDebuggerNotification(Task task)
    bei HoldemManager3.App.<OnStartup>d__2.MoveNext() in C:\TeamCity\buildAgent\work\46e47c2b1ba90603\Appli cations\HoldemManager3\App.xaml.cs:Zeile 102.
    --- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
    bei System.Runtime.ExceptionServices.ExceptionDispatch Info.Throw()
    bei System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
    bei System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
    2021/03/01 19:58:06.911 [HM3 Main Thread:01] [HoldemManager3:App.xaml:HmShutdown(545)] [Info] UnhandledException
    2021/03/01 19:58:06.912 [13] [ApplicationEnds] HoldemManager3
    2021/03/01 19:58:06.912 [13] [HoldemManager3:App.xaml:HmShutdown(556)] [Info] Shutting down HM3 step 1 of 6
    2021/03/01 19:58:06.913 [13] [HoldemManager3:ClientViewOfServerContract:Unsubscr ibe(540)] [Info] Unsubscribe from server - HoldemManager3
    2021/03/01 19:58:06.913 [HM3 Main Thread:01] [HoldemManager3:SplashScreen.xaml:.ctor(81)] [Info] ClientStartupProgressEvent: Initialisiere Views...
    2021/03/01 19:58:06.916 [13] [HoldemManager3:App.xaml:HmShutdown(558)] [Info] Shutting down HM3 step 2
    2021/03/01 19:58:06.916 [13] [HoldemManager3:App.xaml:HmShutdown(561)] [Info] Shutting down HM3 step 3
    2021/03/01 19:58:06.916 [13] [HoldemManager3:App.xaml:HmShutdown(578)] [Info] Shutting down HM3 step 4
    2021/03/01 19:58:06.953 [HM3 Main Thread:01] [HoldemManager3:ClientViewOfServerContract:Players( 1519)] [Info] start index=0
    2021/03/01 19:58:06.957 [HM3 Main Thread:01] [HoldemManager3:App.xaml:HmShutdown(582)] [Info] Shutting down HM3 step 5
    2021/03/01 19:58:06.957 [HM3 Main Thread:01] [HoldemManager3:App.xaml:HmShutdown(584)] [Info] Shutting down HM3 step 6
    2021/03/01 19:58:06.982 [HM3 Main Thread:01] [HoldemManager3:ClientViewOfServerContract:SetRepla yerWindow(3394)] [Info] SetReplayerWindow

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,704

    Default

    Hello global1984,

    I am sorry to hear you are experiencing trouble.

    Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).

    If you continue to have problems please review the following links and follow the instructions below to try and resolve this issue.
    - https://forums.holdemmanager.com/sho...=1#post2499831
    - https://answers.microsoft.com/en-us/...c-695b60477a93

    1. Open a command prompt as administrator
    2. Type:
    DISM /Online /Cleanup-Image /RestoreHealth
    - Please, mind the spaces in this line! It takes some time until it starts (minutes), and the whole process is like 30 minutes long
    3. Type:
    sfc /scannow
    - again, mind the space.
    4. Restart the computer

    If you continue to have problems:

    Windows Event Viewer's (Control Panel - System & Security - Administrative Tools or Start - Search - 'Event Viewer') - Windows Logs - Applications.*
    - Check for any errors and send the information (right-click - Save All Events As...) and compress*/attach that file to this support ticket.
    - Here is a short video showing how to collect those event viewer logs - https://www.dropbox.com/s/t2y0i8qkhg...0logs.mp4?dl=0

    b) Also send the following HM3Logs files manually:
    - Close HM3 and the Holdem Manager Server icon in the system tray. *
    - If it is not running or fully launched please open your Windows Task Manager and right-click - End Task on 'Holdem Manager 3', *'HM3 HUD' and 'HoldemManager.Server' if you see them. *
    - Click Start (Windows Icon) - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'
    - Then zip* and attach all (Ctrl+A - Right-Click - Send to - Compressed (zipped) folder) files in that folder to a support ticket here - https://support.holdemmanager.com/support/category/19 - with a detailed, step by step, description of what you did before the error.
    - Here is a direct link to your My Tickets page - https://support.holdemmanager.com/user/mytickets/
    - Here is a short video showing how to collect those HM3logs - https://www.dropbox.com/s/diahy56xhr...s%202.mp4?dl=0

    Note: When sending any files please zip them (select all files with CTRL+A > right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like https://www.filedropper.com/ and copy/paste the download link directly into the support ticket email.
    Regards udbrky (Chris)

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