HM3 login failed issue
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Mar 2020
    Posts
    8

    Default HM3 login failed issue

    HM3 new install, alway login failed, tried VPN with different IP but still failed.
    Attached Images Attached Images
    Last edited by fozzy71; 02-24-2021 at 01:15 PM. Reason: removed logs for privacy reasons

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    31,227

    Default

    In the future you should not post your logs on the forums for privacy and security reasons, they should only be sent to us in a support ticket.

    It appears your problem is due to your location and slow internet speeds so our parser is not initializing. This is something we are trying to fix in our next beta release and if you contact us in a support ticket as instructed below with a link to this thread we can send you a new build to try to see if it helps. If the new build has the same problems we will need you to send a new set of log files in the support ticket for us to forward to the developers.

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

Similar Threads

  1. Can't login to my HM3 account
    By danibendi in forum HM3 General Support
    Replies: 1
    Last Post: 03-22-2020, 09:03 AM
  2. HM3 login
    By beerzy in forum General Support
    Replies: 1
    Last Post: 04-04-2019, 06:55 PM
  3. Holdem licence issue and login in the site
    By velocity in forum General Support
    Replies: 1
    Last Post: 01-21-2017, 09:52 AM
  4. HM2.com Login issue
    By Nisselioni in forum General Support
    Replies: 7
    Last Post: 04-25-2012, 05:43 PM
  5. Replies: 3
    Last Post: 12-23-2010, 04:39 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •