probem with stats

[steleasss]

Hi,

I just made a hand history review and saw an error in a specific statistic.
A villian open shove from CO with 9,8bb and went to check the the openshove9to14bbUnoppened from my popup. The value of the stat was 0. how can this happen since I have already seen him shove with stack size from this potision?
Screen Shot 02-22-21 at 12.21 PM.jpg

[fozzy71]

Do you have the replayer option for 'Stats Up To Time Of Hand' turned on or off? If you toggle that switch the other way does it then show?

If that does not help: Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

[steleasss]

Do you have the replayer option for 'Stats Up To Time Of Hand' turned on or off? If you toggle that switch the other way does it then show?

If that does not help: Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

Ty fozzy71
That's it! The replayer option for 'Stats Up To Time Of Hand' was on. I put it off and then it was ok. Makes sense

[fozzy71]

You are very welcome. Thank you for letting us know what solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.