Hand viewer showing last hand instead of selected
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  1. #1
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    Default Hand viewer showing last hand instead of selected

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    This shows last played hand instead of the one I want to select. Viewer window shows hands from other tables as well. It should only show hands from the table I opened it from.

  2. #2
    *** HM3! *** fozzy71's Avatar
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    This issue has been documented in detail and provided to the developers to resolve.

    HMT-5894 - Table HUD: View Hand History opens most recent hand when trying to open HHV of previous hand

    If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When HMT-5894 Is Resolved" in the subject line and body of the email.

  3. #3
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    Is it also documented that if some tables have the same name then the hands from them get merged in the hand viewer?

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by Nieko View Post
    Is it also documented that if some tables have the same name then the hands from them get merged in the hand viewer?
    That is a known issue (also happens on Stars Zoom tables) but there is nothing we can do on our end to separate them in the hand viewer and Table HUD if the site table names are the same.

  5. #5
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    That wasn't an issue in HM2...

  6. #6
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by Nieko View Post
    That wasn't an issue in HM2...
    HM3 uses a completely different HUD engine than HM2.

    What specific site/games is this happening on for you? If you can send us some screenshots and detailed description of the problem with your log files and hand history files from a short session as instructed at the end of this FAQ, with a link to this forum thread, I can forward them to our QA/Testing Manager to be sure if it is a known issue on that site/tables or something our developers might be able to improve.

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