Addon amount not being picked up
Results 1 to 4 of 4
  1. #1
    Member
    Join Date
    Jul 2009
    Posts
    76

    Default Addon amount not being picked up

    I have noticed that when playing rebuy tournaments with addons HM3 picks up the fact that I have had the addon, but does not pick up the amount. So in the Tournament Editor, Results section, it says 'Addon amount: £0.00' and 'Number of Addons: 1'. I therefore have to manually enter the addon amount.

    The rebuy amount is picked up correctly.

    I am using v.3.1.15.0, and have only played rebuys on Poker Stars so can't say if this affects all sites.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,814

    Default

    Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

  3. #3
    Member
    Join Date
    Jul 2009
    Posts
    76

    Default

    I played another rebuy/addon tournament, and this time the addon amount was picked up.

    Between the last tournament I played and this one, I had updated my HM3 to v.3.1.15.0, so it may be that the issue was present in v3.1.14.0 but fixed in the update.

    I will let you know if it happens again in the future, but hopefully it's sorted!

    Thanks.

  4. #4
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,814

    Default

    You are very welcome. Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

Similar Threads

  1. Bought omaha as an addon to holdem version
    By zuk1 in forum Manager General
    Replies: 2
    Last Post: 01-09-2010, 07:01 PM
  2. Picked up a new hard drive, need help
    By jjyykk in forum Manager General
    Replies: 4
    Last Post: 11-08-2009, 03:10 AM
  3. Sites picked up in alias but not in processing
    By Dr1Gonzo in forum Manager General
    Replies: 8
    Last Post: 03-30-2009, 07:27 PM
  4. Replies: 1
    Last Post: 01-28-2009, 05:37 PM
  5. Stats not picked showing
    By SeanI in forum Manager General
    Replies: 3
    Last Post: 11-22-2008, 09:57 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •