Hm3 dont count mtts in wpn
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  1. #1
    Junior Member
    Join Date
    Jan 2021
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    3

    Default Hm3 dont count mtts in wpn

    Hi,
    Hm3 dont count number of mtts and some mtts not import.
    After blackchip poker update.
    Thanks

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
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    HM Support
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    31,113

    Default

    They changed their hand history format so you have to install the new beta version of HM3. Please update to our latest beta version of HM3 from this link.

    You will have to 'force reimport' the hands if importing them to the same database. Toggle on the HM3 - Tools - Settings - Import - [x] 'Allow reimport of hand histories' then import the files again using the HM3 - File - Import Folder/Files options. See the linked images below:





    If you continue to have problems: Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

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