i imported the database from hm2 to hm3 but it didn't import the player notes, what should i do to import them?
i imported the database from hm2 to hm3 but it didn't import the player notes, what should i do to import them?
They should have imported after the hands got imported. You can check this yourself (if you haven't restarted HM3 yet) by checking the HM3 - Tools - Import Details like the snippet below from a test I just did:
11:50:56 Import Finished, took 7.18 seconds
+ Total Hands: 2439, Summaries: 17, Skipped: 0, Duplicates: 0, Errors: 0
11:50:56 HM2 Database Import - Importing User Data
+ Bonuses: 1, skipped 0
+ Rakebacks: 1, skipped 0
+ Player Notes: 10, skipped 0
+ Aliases: 3, skipped 0
+ Tag Categories: 0, skipped 4
+ Tags: 4, skipped 0
+ Hand Notes: 5, skipped 0
11:50:56 HM2 Database Import - Finished
Please create a support ticket with a link to this thread and your forum username.
Please backup your HM2 database/settings as explained here.
Make sure you also include screenshots of your reports and a detailed description by site/game, tournament number, session, hole cards, stat, etc. of some of the errors we need to test.
Then upload the backup file to a file hosting site like Dropbox, then in Windows File Explorer right-click (DropBox Icon) 'Share' > 'Create Link' > Copy Link' and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with Dropbox try using WeTransfer or FileDropper or Google Drive and copy/paste the download link to us.