I switched to hm3 last week, today I'm going to open hm3 and it asks me for the license, I insert the data and hm3 crashes.
I have tried many times but I always have the same problem.
please help me i urgently need to fix this problem
I switched to hm3 last week, today I'm going to open hm3 and it asks me for the license, I insert the data and hm3 crashes.
I have tried many times but I always have the same problem.
please help me i urgently need to fix this problem
The same thing is happening to me. Was working yesterday, not recognizing my license as of 11am MST today (1 hour ago).
I have tried updating to the latest version, running as administrator, resetting my password. Not sure what else to try.
I can't log into the site now, what'happen?
everything is blocked, I can not even enter the site to check the license
Same issue here, saying "cannot recognize your license when offline", when I was actually online with everything else on PC working fine.
Unacceptable. Was forced to buy HM3 cause HM2 didn't work well, and now this
Same here.
Same
Unacceptable
Just got a reply from support:
Hello,
I'm sorry to hear you're having issues with the software.
Our license server is currently having some issues that is affecting a number of customers and we are working on a solution. We hope to have it fixed soon but I do not yet have an ETA from our web team.
Ed