"Recent Winner Name" shortened ?
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  1. #1
    Junior Member
    Join Date
    Jan 2012

    Default "Recent Winner Name" shortened ?


    On the Winamax anonymous tables, every player is given an unique ID which is obviously pretty long and it screws up the size of the "table averages" HUD.

    Is there a way to only show the first characters of the winner's name, like on the individual HUDs ?
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  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    These types of issues with the lomng RecentWinnerX names on Anonymous tables need to be handled on a site by site basis like we did for Ignition this past summer in this developer ticket:

    HMT-4533 IGN/Ignition: Improve Anonymous player name handling in Table Averages HUD Recent Winners List DONE

    The developers made it go from this:

    To this:

    For us to document this we will need you to send us some screenshots and hand history files from a session, along with your log files, as instructed at the end of this FAQ.

    Please 'Contact Support' with a link to this thread and your forum username.

    Please reproduce the problem and:

    a) Attach a screenshot of the table/desktop before and after the problems
    - Try to include the Live Play tab, Tools - Import details - Live Play and Errors, your poker client lobby and a browser page of this site - https://time.is/ - visible in the screen shot.
    - Close HM3 and the Holdem Manager Server icon in the system tray.
    - If it is not running or fully launched please open your Windows Task Manager and right-click - End Task on 'Holdem Manager 3', 'HM3 HUD' and 'HoldemManager.Server' if you see them.
    - Attach a copy of the original Hand history for the table with the issue*

    b) Click Start (Windows Icon) - Holdem Manager 3 - 'Copy HM3 Log Files to Desktop'

    c) Then zip and attach** all (Ctrl+A - Right-Click - Send to - Compressed (zipped) folder) files in that folder to this same support ticket with a detailed description of what you were doing and what problems you are having. Here is a direct link to your My Tickets page.

    * All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM3Archive is in C:\HM3Archive by default, but you may have put it anywhere. The archive should be organized by \Network\Month\DayOfMonth (example: C:\HM3Archive\SiteName\HM3Archive\2016\07\31). It is configured in the Tools - Settings - Import menu.

    **If the attachment is larger than 10MB please upload them to a file hosting site like Dropbox, then in Windows File Explorer right-click (DropBox Icon) 'Share' > 'Create Link' > Copy Link' and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with Dropbox try using WeTransfer or FileDropper or Google Drive and copy/paste the download link to us.

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