HEM3 is no longer successfully importing hands from PartyPoker
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  1. #1
    Junior Member
    Join Date
    May 2020
    Posts
    6

    Default HEM3 is no longer successfully importing hands from PartyPoker

    Hello,

    HEM3 has been importing hands fine from my downloaded partypoker hand histories until 2 days ago. It is no longer importing.

    00:32:26 Importing File C:\Users\lksho\AppData\Roaming\Max Value Software\Holdem Manager\3.0\Temp\20201216-20201223__0.txt
    + Hands: 0, Summaries: 0, Duplicates: 1106, Errors: 0, 104 ms

    What are the next steps?

    Thanks!

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,616

    Default

    Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
    Regards udbrky (Chris)

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