Massive increase in RAM use since moving to 3.1.14.6442

[Knowlestoo]

Thanks for posting. The more people who flag this issue, the quicker they'll figure it out and fix it.

[Jibi]

You re welcolme, we re all in the same boat here.

[fozzy71]

Anyway, all files and logs attached to support ticket.

I duplicated this and our QA/Testing Manager was able to narrow down the developer check-in that caused it to start happening and documented it as a blocker for the developers to fix before our next release. I linked your support ticket to the developer ticket.

I have the same problem. I m using a 900K hands database. I can't even have it work while playing. Also HUD doesn't work on tournament for me. There is a big problem here I didn't have with HM2. Also I m still waiting and hoping HUD will be back for pokerstars.fr with HM2 because right now, I can't use HM3 at all. I don't have enough ram for that ( 8GO not enough ! ).

I can't load the quick filter "session" or anything else, most of the time, HM3 is freezing. When HUD wasn't too frozed, I could have the HUD in regular table, but in zoom, the statistic were always late. Also, most pop up doesn't open because it's take too much time. This is not a working version !!!

This issue has been documented in detail and provided to the developers to resolve. These changes should be available in the next gold beta release 3.1.14.6443+. *You will receive a prompt to update HM3 any time there is an update available as long as you have enabled the Tools - Settings - General - [x] 'Check for Updates' and [x] 'Prompt for beta updates' options. You can check for new updates via the HM3 - Help - 'Check for updates...' option. You can also check for updates and release notes in our HM3 Releases forum or in our Release Notes FAQ.

Note: This seems to affect active players with large hands samples, and/or larger databases, the most. For now you should rollback from 3.1.14.6442 to 3.1.14.0 from this link if it is causing you performance issues and you need to have a large database or player with a lot of hands active. If you need to use 3.1.14.6442 for any of those particular beta fixes you can try selecting an active player/alias in the reports with far fewer hands and exit HM3 and the HM3 Server then restart HM3, or create a new database and import just the past few months of hands instead of your lifetime hands, until we can get this resolved in the next beta release.