I tried looking through old threads for an answer but none of the solutions worked.
1) I have set up ACR with the correct local time (my desktop time matches the lobby/tournament time)
2) I have verified the correct auto import folder. All of the hands are being imported into HEM2 and I can see stats through HEM2, but I am not having the HUD pop up on any tables.
I have not had this issue with other sites (party/stars), only ACR. Any suggestions?