3.1.14.0 (Official Release - Nov 11, 2020) - Page 2
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  1. #11
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    When trying to run the installer, it is asking for the location to the HoldemManager_3.1.13.0.msi. I guess I deleted it already. Can you provide a link to download that file? Otherwise, if I use the uninstaller in the link provided above, will I lose my current database?

  2. #12
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    Hello, i'm having an extremely annoying problem with the size of my HUD in winamax after update 3.1.12.6357 (Beta Release - Oct 20, 2020) which is ruinning my sessions

    Attachment 164898
    This is the normal size of my HUD before update 3.1.12.6357


    Attachment 164899
    And this is the hud after update 3.1.12.6357 with the HUD extremely large.

    The workaround that i've managed to find was to keep using the version 3.1.12.0 (Official Release - Sep 11, 2020) which didnt had this problem, but now this version doesnt work anymore and i was forced to download version 3.1.14.0 (Official Release - Nov 11, 2020) which still has this stupid problem.

    As you guys can see, it is extremely large and it becomes unplayable , it is ruinning completely my session because i cant do anything about this... I play with 100% scale on a 4K monitor due to the number of tables that i play and if i try to edit the hud to make it smaller on winamax, my hud on all the other sites will become very small. I need this bug to be fixed ASAP because as i said, it is tilting me hard and i cant do anything about it. Im srsly thinking to switch to H2N since
    HM3 still has a lot of bugs and it takes ages for the devs to do something.

    I wanna know when this is going to get fixed, otherwise bye HM3.

  3. #13
    You're out! udbrky's Avatar
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    Quote Originally Posted by EnjoyLife73 View Post
    When trying to run the installer, it is asking for the location to the HoldemManager_3.1.13.0.msi. I guess I deleted it already. Can you provide a link to download that file? Otherwise, if I use the uninstaller in the link provided above, will I lose my current database?
    No, an update does not mean you have to create a new database.

    You need to keep the *.msi file for your installed version of HM3 to be able to update it, or uninstall it, in the future. Please make sure you always keep that most recent *.msi file in your downloads folder if you regularly empty that folder.

    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Download the latest stable version of HM3 from this link - https://www.holdemmanager.com/downlo...channel=stable
    - Download the previously installed version shown in that attached image from this link - https://www.holdemmanager.com/downlo...on=3.1.13.6389
    - Once you have both files downloaded you can install the 3.1.14.0.msi file.

    We use Microsoft *.msi install/update files. To update to a new version you also need the msi file for the currently installed version in the same downloads folder on your computer.
    - Here is the previous beta - https://www.holdemmanager.com/downlo...on=3.1.12.6357
    - And the previous stable - https://www.holdemmanager.com/downlo...rsion=3.1.13.0

    Note: If you are prompted for a different beta (4 digits at the end of 'Alpha&version' file/link name) or a different stable (single 0 at the end of 'Stable&version' file/link name) simply copy/paste the link to a new browser tab then edit the link to match the error shown before you hit the Enter key.

    - If you are having issues trying to uninstall HM3 even after downloading the proper file versions you can use this tool to uninstall it then reinstall using the latest link from our site or forums - https://support.microsoft.com/en-us/...led-or-removed
    - If you are unable to download the file from that page you can also download it from this link on our servers here - https://www.holdemmanager.com/Downlo...stall.meta.zip
    Regards udbrky (Chris)

  4. #14
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by vhsa97 View Post
    Hello, i'm having an extremely annoying problem with the size of my HUD in winamax after update 3.1.12.6357 (Beta Release - Oct 20, 2020) which is ruinning my sessions

    Attachment 164898
    This is the normal size of my HUD before update 3.1.12.6357


    Attachment 164899
    And this is the hud after update 3.1.12.6357 with the HUD extremely large.

    The workaround that i've managed to find was to keep using the version 3.1.12.0 (Official Release - Sep 11, 2020) which didnt had this problem, but now this version doesnt work anymore and i was forced to download version 3.1.14.0 (Official Release - Nov 11, 2020) which still has this stupid problem.

    As you guys can see, it is extremely large and it becomes unplayable , it is ruinning completely my session because i cant do anything about this... I play with 100% scale on a 4K monitor due to the number of tables that i play and if i try to edit the hud to make it smaller on winamax, my hud on all the other sites will become very small. I need this bug to be fixed ASAP because as i said, it is tilting me hard and i cant do anything about it. Im srsly thinking to switch to H2N since
    HM3 still has a lot of bugs and it takes ages for the devs to do something.

    I wanna know when this is going to get fixed, otherwise bye HM3.
    This issue has been documented in detail and provided to the developers to resolve. It is a result of the new Winamax client that we are trying to add support for to HM3.

    HUD-34: Winamax - HUD scalling not correct after adding support for new client

    I do not have an estimate for when this issue will be resolved. We do not give estimates until it has been confirmed as implemented/resolved by our testers and the release is imminent.

  5. #15
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    Default one problem in 888 poker

    Hi
    Since you install the update; the hud works perfectly on blast and snap in 888 poker but at regular tables it only works for one hand and then stops.

    Is it a problem with the update or should I configure something older??

    thanks

  6. #16
    Junior Member
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    Nov 2020
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    Default a problem with 888 poker

    Hi
    Since you install the update; the hud works perfectly on blast and snap in 888 poker but at regular tables it only works for one hand and then stops.

    Is it a problem with the update or should I configure something older

    thanks

  7. #17
    You're out! udbrky's Avatar
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    Quote Originally Posted by milvus View Post
    Hi
    Since you install the update; the hud works perfectly on blast and snap in 888 poker but at regular tables it only works for one hand and then stops.

    Is it a problem with the update or should I configure something older

    thanks
    This issue has been documented in detail and provided to the developers to resolve. If you want to be notified when it is fixed please send an email via the 'Contact Support' link and include "Notify Me When HMT-5910 Is Resolved" in the subject line and body of the email.
    Regards udbrky (Chris)

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