Run It Three Times
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  1. #1
    Junior Member
    Join Date
    Nov 2020
    Posts
    11

    Default Run It Three Times

    Hello
    every time i import files after my session on ggpoker i get error for some hands which say game type not supported run it three times
    it mess with my database a lot winning or losing $$ is not counted also some rake missed there
    r u going to support it in future? also does HM3 inculde bonuses like big hand ?
    Great app loving it specially the dark mode !
    thanks
    Omar

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
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    32,803

    Default

    We do not support Run It Three times for GG or any other poker sites at this time. This feature request has been documented in detail and provided to the developers for future consideration. *If you want to be notified if/when it is added please send an email via the 'Contact Support' link and include "Notify Me When HMT-5301 Is Resolved" in the subject line and body of the email.

    If they write the bonus in the HH file we should be able to track it in theory. If they do not write it in the HH txt file you will have to add the bonus to the database in the HM3 - Tools - Settings... menu. If they do write the bonus in the actual hand history txt file and we do not detect it then you need to send us some some sample hands for testing as instructed below:

    Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

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