HUD showing on one table correct but not on the other on Pokerstars
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  1. #1
    Member
    Join Date
    Apr 2009
    Posts
    89

    Default HUD showing on one table correct but not on the other on Pokerstars

    I have put the stats on the right places and on one table its correct but completely messed up on the other:
    https://gyazo.com/33f7afdc6d9c416e181dd9361124d329

    What can i do to fix this

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
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    HM Support
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    32,806

    Default

    Is this a custom HUD profile you created or imported from HM2? Does it happen with our default/included HUD profiles?

    - Export this and any other customized HUD profiles from the HUD - HUD Editor - Options - Export Profile menu if possible and reset them all to default.

    If you continue to have problems:
    - Close HM3 and right-click - Exit the HM3 Server icon in your Windows System Tray and wait one minute.
    - Then check this folder: C:\Users\{UserName}\AppData\Roaming\Max Value Software\Holdem Manager\3.0\Hud\Data
    - If you can't see it, turn off the windows option that is hiding that directory.
    - There should be 4 files in there if you have modified any of your HUD Profiles. If you see files there please select them all, right-click - 'Cut' them and then paste/move them to a new desktop folder.

    Restart HM3 and see if that solves the HUD issues. If it works with default HUD Profiles try importing the exported profiles and see if the problem returns.

    If the problem is specific to those profiles please zip/attach the files you cut/pasted, and exported, to a new support ticket email. Also export the original HUD profiles from HM2, if they originated there, and zip/attach those as well as the 4 files you cut/pasted to your desktop. Make sure you include screenshots of the HUD/problems and a detailed description of the problem, HUD Profile Name, etc.

    If none of that helps and you have the same problems with default profiles:

    Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread.

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