Getting an Error with Ignition Hand Grabber

[jasonh]

We released Ignition Hand Grabber (IHG) v1.0.19 in the evening on 03Nov2020. You need to completely restart HM3 and the HM3 server to get the update.

- Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
- Launch your poker client(s).

Now you should see the proper version under the HM3 - Apps - Ignition Hand Grabber > 'Status'.

Note: By default the HM3 Server will not close when you close the HM3 client. This is so you can still import hands and use the HUD even if the software is closed. When HM3 and the server are both closed you can get HM3 to this state using the 'HM3 HUD Only' desktop or start menu shortcut. If you want the import server to close when you close the main HM3 window you have to disable your Tools - Settings - General option to [ ] 'Keep HM3 running in HUD only mode upon exit'.

Yep, forgot the server was still running! Closed it out and re-ran, and I've got the update! Thanks.

[fozzy71]

Yep, forgot the server was still running! Closed it out and re-ran, and I've got the update! Thanks.

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.