Note caddy fatal errors (not terminating process) + HM3 log files filling up drive

[Lurker]

I get fatal errors when exiting HM3, have let error files be sent per prompt numerous times. I notice in task manager when this happens the NoteCaddy process and HoldemManager.Server do not terminate. Log files after multiple fails have filled my hard drive. I deleted them. I've disabled NoteCaddy and probably won't be using it for a while.

[NotecaddyEdge]

Hi Lurker,

We apologize for the trouble and inconvenience caused. If you want to give it another try we can probably fix these issues fairly easily.

Resetting your NoteCaddy settings will likely fix your issues.

Be aware that doing this will change your settings in NoteCaddy back to their default settings (but not remove definitions). *To do this, close HM3 and the server. *Navigate to C:\Users\YOURUSERNAME\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy. *Delete these files (if you don't see some of them it's OK):*

ActiveColorLayout.xml
ActiveNoteLayout.xml
caddylayoutEx.xml
​CaddySettings.xml
default_ActiveColorLayout.xml
default_ActiveNoteLayout.xml
default_caddylayoutEx.xml
default_InactiveColorLayout.xml
default_InactiveNoteLayout.xml
defaultmappings.xml
InactiveColorLayout.xml
InactiveNoteLayout.xml

Start HM3, and go back into NoteCaddy. *You can adjust your settings in NoteCaddy -> File -> Settings to your preferences again.

Please let us know if you still have issues.

[Lurker]

Hi Lurker,

We apologize for the trouble and inconvenience caused. If you want to give it another try we can probably fix these issues fairly easily.

Resetting your NoteCaddy settings will likely fix your issues.

Be aware that doing this will change your settings in NoteCaddy back to their default settings (but not remove definitions). *To do this, close HM3 and the server. *Navigate to C:\Users\YOURUSERNAME\AppData\Roaming\Max Value Software\Holdem Manager\3.0\AppsData\NoteCaddy. *Delete these files (if you don't see some of them it's OK):*

ActiveColorLayout.xml
ActiveNoteLayout.xml
caddylayoutEx.xml
​CaddySettings.xml
default_ActiveColorLayout.xml
default_ActiveNoteLayout.xml
default_caddylayoutEx.xml
default_InactiveColorLayout.xml
default_InactiveNoteLayout.xml
defaultmappings.xml
InactiveColorLayout.xml
InactiveNoteLayout.xml

Start HM3, and go back into NoteCaddy. *You can adjust your settings in NoteCaddy -> File -> Settings to your preferences again.

Please let us know if you still have issues.

I did the above, but still have to disable NoteCaddy as my CPU is pegged at 100% when enabled and this is causing thermal issues.

[NotecaddyEdge]

I did the above, but still have to disable NoteCaddy as my CPU is pegged at 100% when enabled and this is causing thermal issues.

Hello Lurker,

Do you have your threads set to the maximum allowance in NoteCaddy? You can turn the Thread Count to 1.