APPS does not appear
Results 1 to 7 of 7
  1. #1
    Junior Member
    Join Date
    Oct 2018
    Posts
    7

    Default APPS does not appear

    Hi,

    you can see my situation in the pic attached.

    Language is italian, so VISUALIZZA = VIEW, STRUMENTI = TOOLS, AIUTO = HELP.

    I can't evaluate the free version of RW.

    How can I do?

    Thanks in advance
    Attached Images Attached Images

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    30,591

    Default

    This isn't something we can help with from the forums because we do not have any information about your account/licenses, and do not have a copy of your log files to review.

    - Make sure you logged in to your account and signed up for the RW free version here - https://www.holdemmanager.com/hm3/apps/rangewizard.php
    - Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
    - Launch your poker client(s).

    If you continue to have problems:

    Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

  3. #3
    Junior Member
    Join Date
    Oct 2018
    Posts
    7

    Default

    I have license for all stakes.

    Quote Originally Posted by fozzy71 View Post
    - Make sure you logged in to your account and signed up for the RW free version here - https://www.holdemmanager.com/hm3/apps/rangewizard.php
    Is RW free version open to everyone? In the link you gave me, I can't sign up in anything.

  4. #4
    Junior Member
    Join Date
    Oct 2018
    Posts
    7

    Default

    I have all stakes license.

    Quote Originally Posted by fozzy71 View Post
    - Make sure you logged in to your account and signed up for the RW free version here - https://www.holdemmanager.com/hm3/apps/rangewizard.php
    Is it for everyone? I can't see any way to sign up for free version in the link above

  5. #5
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    30,591

    Default

    I apologize for the previous reply as I was misinformed as to how a Free version of Range Wizard is started.

    Please update to our latest beta version of HM3 from this link - https://www.holdemmanager.com/downlo...3&channel=beta

    You should now see the Apps menu where you can click the 'Get HM3 Apps' option to sign up for the Free version of Range Wizard.

    2020-10-21_10h03_06.png

    If you still don't see the Apps menu open the HM3 - Help - 'My Licenses...' and click the 'HM Apps' tab in the upper right corner to sign up.

  6. #6
    Junior Member
    Join Date
    Oct 2018
    Posts
    7

    Default

    Quote Originally Posted by fozzy71 View Post
    If you still don't see the Apps menu open the HM3 - Help - 'My Licenses...' and click the 'HM Apps' tab in the upper right corner to sign up.
    I solved in this way some days ago, ty anyway.

  7. #7
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    30,591

    Default

    I am not sure how I/we missed this thread the past couple of days but I apologize for the delay in reply.

    Thank you for letting us know how you solved your problems.

    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

Similar Threads

  1. Replies: 1
    Last Post: 07-14-2020, 08:36 AM
  2. Replies: 1
    Last Post: 08-24-2014, 06:39 PM
  3. HM Apps Not Showing
    By dutchmaster in forum Leak Buster
    Replies: 1
    Last Post: 09-06-2011, 12:30 PM
  4. discounts for other apps?
    By cyberpokey in forum Manager General
    Replies: 1
    Last Post: 01-30-2010, 12:13 PM
  5. HM Apps Group/Discount
    By LowWater in forum Manager General
    Replies: 2
    Last Post: 01-22-2010, 01:38 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •