How do I make NC to work for Asian sites (PPPoker)?
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  1. #1
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    Default How do I make NC to work for Asian sites (PPPoker)?

    Hi,

    Just like what the title says. I have the PPPoker card catcher and have the hands but NC doesn't seem to write notes for the hands.

    Any help would be appreciated.

    Thanks.
    Last edited by zeneil; 08-19-2020 at 06:58 AM.

  2. #2
    Moderator NotecaddyEdge's Avatar
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    Quote Originally Posted by zeneil View Post
    Hi,

    Just like what the title says. I have the PPPoker card catcher and have the hands but I NC doesn't seem to write notes for the hands.

    Any help would be appreciated.

    Thanks.
    Hi zeneil,

    Which version of NoteCaddy are you using? and are you using HM2 or HM3?

  3. #3
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    Quote Originally Posted by NotecaddyEdge View Post
    Hi zeneil,

    Which version of NoteCaddy are you using? and are you using HM2 or HM3?
    Hello!

    I am using 2.6.0.14 for NoteCaddy and using HM2.

    FWIW, I actually contacted the PPPoker Card Catcher help team about it and they told me that they don't understand why it works smoothly for HM3 but not for HM2.

  4. #4
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    Quote Originally Posted by zeneil View Post
    Hello!

    I am using 2.6.0.14 for NoteCaddy and using HM2.

    FWIW, I actually contacted the PPPoker Card Catcher help team about it and they told me that they don't understand why it works smoothly for HM3 but not for HM2.
    For HM2 you will need to use a Beta version of NoteCaddy get it to work with PPPoker, I believe.

    You can download the current latest HM2 Beta update here: http://www.assaultware.com/notecaddy.2.9.57.0.zip

    It can be installed by closing HM2 and unpacking the .zip file into C:\Program Files (x86)\Holdem Manager 2.

    You will likely want to reset and reprocess their notes in NoteCaddy after making the update.**http://wiki.assaultware.com/How-to-r...ddy-notes.ashx


    Kind Regards,
    Justin

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    Quote Originally Posted by NotecaddyEdge View Post
    For HM2 you will need to use a Beta version of NoteCaddy get it to work with PPPoker, I believe.

    You can download the current latest HM2 Beta update here: http://www.assaultware.com/notecaddy.2.9.57.0.zip

    It can be installed by closing HM2 and unpacking the .zip file into C:\Program Files (x86)\Holdem Manager 2.

    You will likely want to reset and reprocess their notes in NoteCaddy after making the update.**http://wiki.assaultware.com/How-to-r...ddy-notes.ashx


    Kind Regards,
    Justin
    Hey Justin,

    So I just installed the beta version and reset my notes. But for some reason, the NC stats and notes are still blank.

  6. #6
    Moderator NotecaddyEdge's Avatar
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    Hi zeneil,

    If you don't mind, could you please create a support ticket here? https://support.holdemmanager.com/support/ticket/79

    In the ticket please link to this thread. Also please upload some of your PPPoker hands to a cloud service like OneDrive, Dropbox, or WeTransfer.com and share a link to them in the ticket. That will allow us to test these hands and find the issue.

  7. #7
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    Quote Originally Posted by NotecaddyEdge View Post
    Hi zeneil,

    If you don't mind, could you please create a support ticket here? https://support.holdemmanager.com/support/ticket/79

    In the ticket please link to this thread. Also please upload some of your PPPoker hands to a cloud service like OneDrive, Dropbox, or WeTransfer.com and share a link to them in the ticket. That will allow us to test these hands and find the issue.
    Hey Justin,

    Just made the ticket - Ticket #539070

    Also made a dropbox download link in the ticket.

    Please let me know if you need anything else.

    Thanks.

  8. #8
    Moderator NotecaddyEdge's Avatar
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    Thank you

  9. #9
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    Just updating the thread to say that the latest version .62 finally made it work.

    Thanks!

  10. #10
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    Thank you for letting us know, Zeneil

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