I bought this program for tracking my tournament results, and some HUD. But it can't do it correctly... So i can't even track my win\loss stats because it shows wrong numbers.
I bought this program for tracking my tournament results, and some HUD. But it can't do it correctly... So i can't even track my win\loss stats because it shows wrong numbers.
Last edited by fozzy71; 08-14-2020 at 09:07 AM. Reason: removed image for privacy reasons
Please zip and email the original problem hand histories and tournament summaries to us as instructed at the bottom of this FAQ - https://support.holdemmanager.com/su...F#hm3-email-hh
Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.
When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then in Windows File Explorer right-click (DropBox Icon) 'Share' > 'Create Link' > Copy Link' and right-click > 'Paste' the download link directly into the support ticket email. If you have any problems with dropbox try using filedropper.com or google drive or FireFox Send - https://send.firefox.com/ - and copy/paste the download link to us.
- https://help.dropbox.com/files-folde...utside-dropbox
- https://support.google.com/drive/ans...DDesktop&hl=en
Regards udbrky (Chris)