Grpahical hud keeps messing up
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  1. #1
    Junior Member
    Join Date
    Aug 2020

    Default Grpahical hud keeps messing up

    Hello everyone,

    the graphical hud keeps messing up when I am using it on my pokerstars account(hm3). They are all over the place but in the postion they are supposed to be. Everytime, I need to allign them manually but as soon as I move the table or a new player shows up at the table, they are jumping around again.

    Can anybody help me wiht this issue? I'll try to attach an example in this post.

    Thanks a lot!


  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    Close HM3, exit the server icon from the Windows System Tray and close your poker client(s) then view your C:\Users\{UserName}\AppData\Roaming\Max Value Software\Holdem Manager\3.0\Config\ with Windows File Explorer and Delete the GraphicalHud.config and GraphicalHudNew.config files. If you can't see it, turn off the windows option that is hiding that directory.

    - Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
    - Launch your poker client(s).
    - Please make sure your poker site's preferred seating options are configured and matched to your HM3 - Tools - Site Settings - Preferred Seating options - as explained in this FAQ.

    If none of that helps:

    Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread and your forum username.

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